Workforce Planner – Aged & Disability Services
Casual but Full-Time hours | Based in Sydney
About JewishCare
JewishCare is a leading not-for-profit social services organisation providing high-quality support across aged care, disability, mental health, family and wellbeing services.
Guided by our values of Mishpocha (Family), Chessed (Compassion), Professionalism, Integrity and Inclusivity, we deliver person-centred care that supports independence, dignity and connection.
This role is for people who love making complex rosters actually work
Why This Role Is Different
This isnota reactive "fill-the-gap" rostering role.
You'll sit at the centre of service delivery, working closely with Care Partners, Team Leaders and Support Workers to proactively plan, optimise workforce capacity and protect continuity of care across Support at Home and NDIS programs.
Your work directly impacts client outcomes, staff wellbeing and organisational performance.
Key Responsibilities
Responsible for the effective and effective scheduling of support workers and other service providers to meet the required services under the Support at Home and NDIS programs.
Ensure that client services are delivered as planned, and workforce capacity is optimized.
Ensures all rostering activities comply with funding requirements, the SCHADS award and other industrial instruments, and organisational policies.
Develop and maintain accurate and timely rosters across multiple service streams
Match staff skills, qualifications and availability to client needs
Manage roster changes,



unplanned leave and cancellations to minimise disruption
Forward plan rosters to maximise internal workforce utilisation
Maintain accurate data within the Client Management System and rostering platform
Communicate effectively with staff, clients and stakeholders regarding service requirements
Support payroll and invoicing processes through accurate timesheet and service data
Ensure all rostering practices meet compliance and quality standards
Provide cross-functional support during periods of high demand or staff leave
What You'll Bring
Experience in rostering, scheduling or workforce coordination (aged care, disability or community services preferred)
Understanding of Support at Home and NDIS service models
Knowledge of SCHADS Award compliance and rostering requirements
Strong computer literacy, including proficiency with rostering systems and Microsoft Office
Excellent organisational and time management skills
Strong attention to detail, accuracy and problem-solving ability
High-level communication and interpersonal skills
Ability to manage competing priorities in a fast-paced environment
Collaborative, person-centred approach
Certificate III or IV in Business Administration, Community Services or similar
Experience working within culturally diverse communities
Understanding of Jewish values, culture and heritage
Why Work With Us?
Make a meaningful difference in the lives of vulnerable community members
Supportive, inclusive and values-driven team environment
Opportunities for professional development
Salary packaging options available
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📌 Workforce Planner (New South Wales)
🏢 JewishCare NSW
📍 New South Wales