Animal Welfare League Queensland (AWLQ) - Coombabah QLD
Administration Officer
Job No: AWLQ386
Location: Coombabah
Employment Status: Full time
No.
of Vacancies: 1
Closing Date: 15 Jul **** AEST
NFP | Fixed-Term Full-Time | $70k p.a. + Superannuation | Reporting to: Head of Animal Operations
About Us
At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met.
We are driven by a commitment to integrity, compassion, innovation and optimism.
As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.
The Opportunity
We're seeking an experienced Administration Officer to join our Animal Operations team on a fixed-term contract of 12 months, supporting the Head of Animal Operations to ensure our Rehoming programme is industry-leading and underpinned by a One Welfare approach.
This role oversees the operational delivery of systems, data, reporting, financial oversight, compliance and administration that support our Rehoming Centre operations across multiple sites.
If you're a data-savvy administrator who thrives on turning numbers into insights and keeping operations running smoothly, we'd love to hear from you.
You'll be working with a respected brand in animal welfare, with regular engagement across all our sites.
Key Responsibilities
Maintain data integrity across all rehoming operations, ensuring accurate and consistent system usage across sites
Manage dashboards, reporting tools and KPI tracking,



and analyse operational data and trends to deliver insights that drive informed decision-making and continuous improvement
Prepare and coordinate internal and external reporting, including Board-level reporting, monthly statistics, council contract reporting and stakeholder reporting
Support financial processes, including budgeting, variance analysis and cost monitoring, as well as administrative functions such as payroll checks, roster compliance and invoicing
Support recruitment, onboarding, team administration and the handling of customer feedback
Assist in developing and maintaining systems such as SharePoint and ShelterBuddy, promoting consistency across sites and identifying opportunities for improvement and automation
Essential Skills and Attributes
A minimum of 3 years' experience in a similar role in the animal shelter industry, with proven experience in multi-site operations and coordination
Strong data analysis, reporting and systems management skills, with competency in the Microsoft Office suite and ShelterBuddy
Demonstrated administrative and operational management experience, including financial literacy and experience supporting budgets and reporting
Excellent verbal, written, advisory, negotiation and interpersonal communication skills
Ability to work both collaboratively and autonomously, prioritise workloads effectively and make sound decisions
A valid driver's licence and the commitment to attend all sites regularly
Approved Police and Vulnerable Persons Checks
We Offer
Discounts on veterinary services
Access to an Employee Assistance Program (EAP)
The chance to make a direct impact on animal welfare with a respected NFP
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📌 Administration Officer (Queensland)
🏢 Animal Welfare League Queensland (Awlq)
📍 Queensland