Coldbuster Floor Heating - Frenchs Forest NSW
Coldbuster Floor Heating is a vibrant, dynamic, family-owned and operated business operating throughout Australia.
Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our excellent reputation and running a team with dedication, friendliness and professionalism.
We are seeking a passionate, highly organised and motivated Scheduling Officer to join our vibrant and hard-working team to help support the continued growth of our business.
We want an enthusiastic candidate seeking a long-term career within a caring and supportive environment.
Reporting to the Managing Director and Operations Manager, the successful applicant will work as part of a collaborative team and be responsible for coordinating installation scheduling and delivering exceptional customer service to clients and installers nationwide.
Duties involve coordinating and assisting with all aspects of scheduling, including but not limited to:
coordinating installation bookings and schedules from both client and installer perspectives
following procedures to ensure all pre-installation conditions are met
confirming installation bookings and following up with clients regarding site readiness, deposits, rescheduling and general enquiries
organising installations through both our in-house team and third-party nationwide installers
collecting, collating and maintaining accurate, professional records of client and installer interactions and information




assisting Management with specific tasks and projects from time to time
relieving other staff positions during annual leave or absences when required
being flexible and willing to assist with any other duties as required.
Requirements:
full residential and working rights in Australia
a positive attitude and genuine enthusiasm to develop and learn while following specific procedures
a strong work ethic and exceptional attention to detail
excellent customer service and relationship-building skills
strong organisational skills with the ability to manage multiple priorities
the ability to follow tasks through to completion while consistently meeting deadlines
strong written and verbal communication skills with a professional approach
intermediate to advanced Microsoft Office experience
the ability to quickly learn current programs and systems
a genuine willingness to work collaboratively as part of a team, while also being able to work independently
initiative, flexibility and a proactive approach to problem solving.
Experience as a Scheduling Officer is strongly preferred.
We operate within the floor heating industry, however no industry experience is necessary.
This permanent, long-term opportunity is ideal for someone looking to invest in their career within a growing Australian business while working with a supportive and energetic team.
If you are available to commence soon, we would love to hear from you.
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📌 Scheduling Officer (New South Wales)
🏢 Coldbuster Floor Heating
📍 New South Wales