Practice Manager (Temporary Leave Replacement)
Location:Tweed Mall Medical Centre, Tweed Heads, NSW
Employment Type:Full-Time, Temporary / Fixed-Term Contract
Start Date:Immediate (Must start ASAP with no restrictions)
About Trans-Ax Health Care
Trans-Ax Health Care is a leading provider of high-quality, accessible primaryhealthcare services across Australia.
We are dedicated to supporting ourmedical practitioners and clinical teams so they can deliver exceptionalpatient-focused care.
By fostering a professional, collaborative, andsupportive environment, we ensure our medical centres operate efficiently whilemaintaining a warm and welcoming atmosphere for the communities we serve.
About the Role
We are seeking an experienced, proactive, and values-driven Practice Managerto join our team at Tweed Mall Medical Centre on a fixed-term contract whileour current Practice Manager takes a leave of absence.Reporting directly to the Regional Manager, you will manage daily operations,maintain financial records, lead practice staff, and implement quality andclinical governance systems to ensure a smooth, efficient practice, a positiveteam culture, and an exceptional standard of patient care.
Key Responsibilities
Operational & Facilities Management
Business Continuity & Assets:Developand maintain business continuity, disaster recovery, emergency response plans,and an up-to-date asset register for equipment and consumables.
Facilities & Accreditation:Oversee facility cleanliness,safety, and accessibility in liaison with the Senior Receptionist.




Leadaccreditation compliance, review practice systems, and drive continuousimprovement.
Rostering & Workflow:Plan rosters and allocateshifts in line with practice needs, patient demand, legislation, and budgetarylimits.
Stakeholder Engagement:Build and maintain strongrelationships with GPs, allied health professionals, and key externalstakeholders.
Financial Management:Oversee fee collection at timeof appointment, accurate billing, financial reporting, and up-to-date financialrecords.
People Management & Culture
Leadership:Lead, mentor, and motivate direct reportsincluding the Lead Nurse, Nursing staff, Senior Receptionist, Receptionists,and Training & Development Coordinator.
Performance & Development:Conduct monthly 1-on-1s andannual performance reviews.
Foster a collaborative team culture that encouragesquality improvement and professional growth.
HR & Recruitment:Coordinate recruitment and newemployee inductions in liaison with HR, ensure compliance with employmentlegislation, delegate tasks, and handle conflict resolution.
Safety, Governance & Risk
Workplace Safety & Risk:Exercise duty of care, conductregular risk assessments across HR, finance, facilities,



and clinical services,and maintain secure building conditions.
Clinical Governance:Record and review incidents,near misses, and significant events in consultation with senior management toprevent recurrence.
Data Security & Privacy:Maintainstrict patient and practice confidentiality, educate staff on data securityprotocols, and manage grievances through to resolution.
Selection Criteria
Experience:Proven experience in a Practice Manager orhigh-level medical practice administrative role.
Clinical & MBS Knowledge:Detailed understanding of theMedicare Benefits Schedule (MBS), medical terminology, allied health networks,and general practice accreditation standards.
Financial & Tech Skills:Solid background in financialmanagement, accounting systems, and reporting processes, alongside proficiencyin practice software and Windows environments.
Leadership & HR:Strong capability in teamleadership, task delegation, staff development, and managing casual andpermanent employment obligations.
Communication & Organization:Exceptional written and verbalcommunication skills, high attention to detail, strong prioritizationabilities, and a vigilant approach to accuracy.
What We Offer
Coastal Lifestyle:Work in Tweed Heads with quickaccess to the Gold Coast, pristine beaches, and local amenities.
Supportive Environment:A collaborative, dedicated teamof clinical and administrative professionals committed to community health.
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📌 Practice Manager (Temporary Leave Replacement) (Tweed Heads)
🏢 Trans-Ax Health Care
📍 Tweed Heads