Global Pop-Culture | Immediate Start
Position Available: Part-Time
$28 p/hour (base)
SALES ASSOCIATE - POP MART
Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART
Work with products customers genuinely love - collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Transparent career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experiences
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections
Support sales through upselling and cross-selling opportunities




Maintain Store Standards
Replenish stock and maintain visual merchandising standards
Support deliveries, stock counts and inventory accuracy
Keep the store clean, organised and customer-ready
Support Daily Store Operations
Process transactions accurately through POS systems
Follow store procedures and loss prevention standards
Support product launches and peak trading periods
Who You Are
Confident and customer-focused
Passionate about retail, pop culture or collectibles
Energised by fast-paced environments
Reliable, positive and adaptable
Strong communicator with excellent attention to detail
Part-Time Availability Requirements
This is a permanent part-time position.
Availability to work 3-4 days per week is required.
Applicants must be available to work at least one weekend day and one late-night trading shift each week.
Rosters are planned in advance to support consistency and work-life balance.
Flexibility to support business needs, peak trading periods and major product launches is expected.
Availability throughout peak trading periods, including November to January, is essential.
Full and permanent Australian working rights are required.
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