Internal Sales Representative – Mackay
Join a outstanding team | Customer-focused role | Fast-paced & rewarding
Looking for a role where your energy, customer service skills and teamwork make a real impact?
ATOM Mackay is on the lookout for a
motivated and customer-focused Internal Sales Representative
to join our team. This is a dynamic role where no two days are the same — from helping customers across the counter to processing orders, supporting sales activity and keeping the branch running smoothly.
If you enjoy working with people, solving problems and being part of a team that works hard but has a bit of fun along the way, this could be the opportunity for you.
ATOM is a leading Australian supplier of industrial hardware, safety equipment and workwear, with
over 40 years of experience supporting Mining, Civil, Oil & Gas, Construction, Engineering and Government industries
. Our Mackay branch is known for its strong team culture, customer focus and commitment to getting the job done.
About the Role
Based in our Mackay branch and reporting to the
Customer Service Manager
, you'll be a key part of the team delivering excellent service to our customers.
This role combines
internal sales, front counter service and customer support
, making it ideal for someone who enjoys variety and working in a busy team environment.
Your responsibilities will include:
Assisting customers at the
front counter
with enquiries, purchases and product advice
Processing customer orders and preparing quotations
Responding to customer enquiries via
phone and email




Recommending products and solutions to meet customer needs
Working closely with the warehouse team to ensure orders are prepared accurately and on time
Supporting Territory Managers with sales enquiries and order processing
Maintaining strong relationships with customers through great service
Contributing to the smooth day-to-day operation of the branch
About You
You're someone who enjoys interacting with people and thrives in a team environment. You're organised, proactive and take pride in delivering excellent service.
You'll bring:
Experience in
internal sales, customer service or trade counter roles
Strong communication and relationship-building skills
A positive attitude and solutions-focused mindset
The ability to manage multiple priorities in a fast-paced environment
Good attention to detail and organisational skills
Basic computer skills and confidence working with systems
A team-first attitude and willingness to pitch in when needed
Experience within
industrial supplies, safety equipment, hardware or trade-related industries
would be an advantage but is not essential.
Why Join ATOM?
At ATOM, we believe
great teams build great businesses
.
When you join our Mackay branch, you'll be part of a supportive group of people who take pride in their work and support each other to succeed.
A
stable, full-time role
with a well-established Australian business
A supportive and friendly team environment
A role with variety, customer interaction and responsibility
Opportunities to learn, grow and build your career within the business
#J-*****-Ljbffr

📌 Internal Sales Representative (North Mackay)
🏢 ATOM Supply
📍 North Mackay