APS6 Business Analysts - Multiple Positions
Location:Melbourne, VIC; Brisbane, QLD; Canberra, ACT; other locations considered
Contract:Labour-hire contract to 30 June ****, possible extension options available for the right candidate
Pay:$80 - $110 p/h including super (negotiable)
Work type:Full-time
Work arrangement:Hybrid, with specific arrangements agreed with your supervisor on a case-by-case basis
Clearance:Must hold a current Baseline clearance or above
About the Role
This full time APS6 Business Analyst role supports a major child support transformation with our Federal Government client.
You will help turn complex policy, ICT and operational inputs into clear, practical requirements.
The work improves payment compliance and strengthens support for vulnerable families.
You will work with teams across the agency to clarify needs, manage competing priorities and produce materials people can understand and use.
You will suit this role if you are a structured BA who can handle ambiguity, facilitate difficult conversations and keep requirements clear, prioritised, traceable and testable.
What You'll Be Doing
Facilitate workshops with policy, ICT and operational stakeholders
Elicit, document, prioritise and validate business requirements
Translate technical information into plain English
Analyse current state processes, rules, constraints and pain points
Identify gaps, impacts, dependencies and sequencing risks
Produce models, process maps and analysis artefacts
Define scope boundaries and support risk assessment




Assess change requests and prepare practical recommendations
Coordinate verification and validation activities
Support quality assurance, defect triage and implementation planning
What You Bring (Essential Criteria)
You've led BA work on medium-complexity government, service delivery or digital initiatives
You can facilitate elicitation with low engagement, incomplete information or conflicting inputs
You've managed requirements from discovery through validation and change control
You can write clear, prioritised, traceable and testable requirements
You've analysed current state processes, business rules, gaps and improvement opportunities
You can explain complex technical concepts in plain English for diverse audiences
You're an Australian citizen
You must hold a current Baseline clearance or above
Nice to Have (Desirable Criteria)
Familiarity with Commonwealth service delivery writing style guides
Experience in child support, welfare, payments, compliance or family and social services
Experience working across policy, ICT and operations teams
Experience supporting QA, defect triage, verification or validation activities
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📌 Multiple Business Analysts (Aps6) (Canberra)
🏢 Effective People
📍 Canberra