All potential applicants should apply only after viewing the original advertisement on the Mater Health website.
Job no:******
Work type:Casual, Permanent
Location:South Brisbane
Categories:Administration
About the role
Mater Hospital Brisbane i is seeking an Administration Officer to join our Referral Management Centre on a casual basis at our South Brisbane campus.
Working Monday to Friday across a rotating roster between 7:00am and 6:00pm, you'll play an important role in supporting the entry point to Mater's outpatient services.
This is an excellent opportunity to join a collaborative team that helps ensure referrals are processed accurately and efficiently, enabling patients to access the care they need without unnecessary delays.
The role aligns with Mater's focus on delivering exceptional administrative support, operational efficiency and outstanding patient experiences.
Salary range: $***** - $***** per hourplus superannuationandaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits!
What you'll be doing
You'll provide high-quality administrative support to ensure referrals are processed efficiently and outpatient services continue to operate effectively.
Your responsibilities will include:
Receive, review and process outpatient referrals within required timeframes
Accurately enter referral information into clinical information systems
Coordinate appointment bookings and support clinic scheduling
Prepare, scan and maintain electronic patient documentation and records
Respond to enquiries from patients, clinicians and internal stakeholders
Assist with incoming and outgoing correspondence and general administrative tasks




Work collaboratively with the Referral Management team to meet service KPIs and support continuous improvement initiatives
Contribute to timely referral management to minimise delays to patient care and support growing referral pathways
About you
You're a proactive and customer-focused administrator who thrives in a busy environment, enjoys working as part of a team and takes pride in delivering accurate, high-quality work.
You will bring:
Previous administration experience, ideally within a healthcare or hospital environment
Strong data entry skills with excellent attention to detail
Well-developed written and verbal communication skills
Ability to manage competing priorities and meet deadlines in a fast-paced environment
Strong organisational skills and a commitment to accuracy
Experience using Microsoft Office and the ability to quickly learn healthcare information systems
A patient-centred approach with a passion for delivering exceptional customer service
Demonstrated ability to work collaboratively, use initiative and adapt positively to change
Mater is Queensland's largest not‐for‐profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals.
We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care.
At Mater,



you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home paywith generous salary packaging options, including meal and entertainment benefits
Grow your careerwith access to industry‐leading training and professional development through Mater Education
Wellbeing supportthrough our Employee Assistance Program and on‐site pastoral care teams
Access a range of health and wellbeing serviceswith a corporate discount on private health insurance
Exclusive discountsacross dining, retail, travel, accommodation (just to name a few!)
Stay activewith unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on‐site parking
Enjoy great foodwith reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Cutting-edge Not‐for‐Profit Healthcare Team.
Be part of something bigger.
Make your move with Mater.
#GETBETTERWITHMATER
Applications closeWednesday 5th August ****– we may contact applicants prior to the closing date.
All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.
Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised:22 Jul **** E. Australia Standard Time
Applications close:05 Aug **** E. Australia Standard Time
#J-*****-Ljbffr

📌 Administration Officer (Brisbane)
🏢 Mater Group
📍 Brisbane