AFCA is seeking an Incident & Problem Manager to lead incident response and problem management across our technology landscape. You will coordinate cross-functional teams to restore services quickly and improve long-term reliability.
You will work with Service Desk, Application Support and Engineering, applying ITIL practices and delivering operational insights. This hybrid role supports flexible work options in a not-for-profit setting focused on fairness and customer outcomes.
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📌 Incident & Problem Manager: It Reliability Leader (Melbourne)
🏢 AFCA
📍 Melbourne
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