Provide exceptional service, quotes, processing orders, collaborate with our team & suppliers to get product out on time and in full
27th July, ****
About the role
Reporting to the Branch Manager, this is a hands‐on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.
As the frontline of our business, you'll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
Duties
Helping customers at the counter, over the phone, and via email
Preparing quotes and guiding customers to the right products (training provided)
Building strong relationships with customers and suppliers
Keeping the branch organised, stocked, and looking great
Pitching in across the team to keep things running smoothly
Skills & Experience
You don't need electrical experience — just the right attitude and a passion for helping people
Experience in trade sales, retail, hospitality, or any customer-facing role
A natural problem solver who enjoys finding solutions
Comfortable with tech and familiar with Microsoft Office
Positive, energetic, and team-oriented
Organised, proactive, and eager to learn




Looking for a role that's fast‐paced, social, and full of reward
Why You'll Love Working With Us
No weekend work
enjoy your time off with family and friends
Training & development
through internal programs, accredited programs, and career pathways
Inclusive culture
where everyone is welcome
Paid volunteer day
each year to support a cause you care about
Profit share program
earn more when the team succeeds
Employee discounts
on our products and with major retailers on fuel, movie tickets, and more
Opportunities to work around Australia
Looking for a sea/tree change, we have over 160 branches across Australia.
Sustainability focus
help us build a better future
Who We Are
Lawrence & Hanson is Australia's most trusted electrical wholesaler — and we've been powering homes, businesses, and major projects since ****. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we're all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.
Lawrence & Hanson is committed to providing a diverse and inclusive workplace setting; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.
#J-*****-Ljbffr

📌 Trade Sales - Toowoomba
🏢 L&H Group
📍 Toowoomba