Hub & Spoke Health is a mobile allied health service that provides in-home support to people all across Melbourne. Our growing team is made up of physiotherapists, exercise physiologists, music therapists, art therapists, dieticians, remedial massage therapists, occupational therapists and allied health assistants, supported by our admin team. We work together with a broad range of service providers to ensure care is accessible to everyone.
As an Operations & Compliance Administrator at Hub & Spoke Health, you'll play a crucial role in ensuring our operations run smoothly and efficiently. This energetic position requires a proactive individual who can seamlessly manage multiple responsibilities and adapt to last-minute tasks.
Key Duties
Compliance & Quality Assurance
Ensure adherence to internal and external regulations, conducting regular quality checks to uphold our high standards
Reporting & Documentation
Prepare and maintain accurate reports, ensuring timely availability of information.
Onboarding & Induction
Facilitate the seamless integration of new team members and contractors, ensuring they are well-prepared and supported from day one
Support graduate program administration, contributing to the development of our emerging allied health professionals
Administrative Support
Efficiently handle emails, phone calls, and documentation, providing essential support to our team
Keep clinical software systems updated and accurate
Process Improvement




Identify opportunities to enhance administrative processes for increased efficiency
Scheduling & Coordination
Assist in organising schedules and appointments, ensuring optimal time management (as required)
In this role, your ability to prioritise tasks, manage multiple deadlines, and adapt to changing circumstances will be essential. We value individuals who can think on their feet and maintain composure in a fast-paced environment.
About You
To be successful in this role, you will have:
Excellent communication skills (both written and verbal)
Proficiency in English and a strong attention to detail
Outstanding organisation and prioritisation skills to manage tasks efficiently
Ability to multitask and work in a fast-paced environment
Previous experience in administration
Leadership skills (highly regarded but not essential)
Experience working in healthcare/allied health (highly regarded but not essential)
Experience with practice management software such as Splose (highly regarded but not essential)
Why Join Hub & Spoke Health?
Supportive and collaborative team environment
Opportunity to work in a growing and dynamic healthcare organisation
Flexible work arrangements available
Career growth opportunities
Free access to Updoc GP phone consultations for all employees
Continuing development allowance to support your ongoing learning and professional growth
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📌 Operations & Compliance Coordinator (Melbourne)
🏢 Hub and Spoke Health
📍 Melbourne