End-To-End Customer Care & Delivery Manager (Melbourne)

End-To-End Customer Care & Delivery Manager (Melbourne)

06 Aug
|
L'Oreal
|
Melbourne

06 Aug

L'Oreal

Melbourne

L'Oréal Australia & Recent Zealand is seeking a Customer Care Manager to lead end-to-end order-to-delivery operations across ANZ. You will align customer service strategies with commercial objectives, manage daily order processing, disputes, and claims in collaboration with warehousing and logistics teams.
You will champion SAP S4/HANA and Salesforce Service Cloud, drive data-driven improvements, oversee onboarding of new customers, and optimize KPIs such as order accuracy, resolution time and
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📌 End-To-End Customer Care & Delivery Manager (Melbourne)
🏢 L'Oreal
📍 Melbourne

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