Field Service Coordinator – Industrial Equipment
A technician's schedule changes. A customer needs an update. A service record is incomplete, and a compliance document is approaching expiry.
While others see competing priorities, you see what needs to happen next.
This newly created role is an opportunity to coordinate regional field services for a well-established global industrial equipment company, working with customers, technicians and internal teams across Australia, New Zealand and selected APAC markets.
Epping, Melbourne | $85,000–$90,000 + Super | Permanent Full-Time
Applications close Sunday, 23 August
A technician's schedule changes. A customer needs an update. A service record is incomplete, and a compliance document is approaching expiry.
While others see competing priorities, you see what needs to happen next.
This newly created role is an opportunity to coordinate regional field services for a well-established global industrial equipment company, working with customers, technicians and internal teams across Australia, New Zealand and selected APAC markets.
The Opportunity
Sitting within the regional engineering and technical services function, you'll be the central link between customers, Field Service Technicians, Technical Support Specialists and internal teams — helping keep every service job moving, from initial request through to completion.
The role primarily supports Australia and New Zealand, with additional coordination across selected markets in India and Southeast Asia. You'll join a collaborative team of seven (four Field Service Technicians, three Technical Support Specialists). No regular interstate or international travel is required.
Key Responsibilities
Schedule and dispatch technicians by skill,



location and urgency, adjusting plans as priorities change
Act as the main point of contact for customers — keeping them updated from request to completion
Manage work orders, timesheets and service records in the service management system
Coordinate parts, tools and logistics needed for repairs and maintenance
Maintain technician compliance documentation and prepare regular service reports
About You
3+ years' experience in field service coordination, technical service coordination, maintenance planning or scheduling
Experience coordinating field technicians, tradespeople or mobile service teams
Strong organisational skills and calm, explicit communication when priorities shift
Confidence using an ERP, CRM or field service management system (Dynamics experience a plus)
Exposure to industrial equipment, manufacturing or automation environments — trade qualifications not essential
What's on Offer
$85,000–$90,000 base salary plus superannuation
A newly created role in a growing regional business, with future development opportunities
Exposure to customers and internal teams across the Asia-Pacific region
Office-based start to support onboarding, with flexible arrangements once established
Apply
If you're currently working as a Field Service Coordinator, Service Coordinator, Service Scheduler, Maintenance Planner or Technical Service Administrator, this could be an excellent next step. You don't need to meet every requirement — if you understand technical service environments, communicate well and know how to keep multiple jobs moving, we'd like to hear from you.
Applications close Sunday, 23 August. Early applications are strongly encouraged, as shortlisting may commence before the closing date.
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📌 Field Service Coordinator – Industrial Equipment (Melbourne)
🏢 THE CAREER MEISTER
📍 Melbourne