Ferntree Gully Automotive - Ferntree Gully VIC
Ferntree Gully Automotive is seeking an enthusiastic and knowledgeable
Aftermarket Consultant
to join our dynamic sales team. This is a
full-time position
based at our dealership in
Ferntree Gully, VIC ****
. In this role, you will be responsible for identifying customer needs, recommending premium aftermarket products and services, and driving sales to enhance vehicle appearance and functionality. You will play a key part in building long-term customer relationships and maximizing revenue opportunities for the business.
Key responsibilities
Consult with customers to understand their requirements and recommend suitable aftermarket products and accessories
Present product features, benefits and pricing to customers in a clear and compelling manner
Prepare accurate quotations and proposals for aftermarket installations and upgrades
Process sales transactions and ensure all documentation is completed correctly
Build and maintain strong customer relationships to encourage repeat business and referrals
Stay informed about current aftermarket product ranges, promotions and industry trends
Collaborate with the workshop team to ensure customer expectations are met during installation
Achieve and exceed monthly sales targets and key performance indicators
Follow-up with customers to ensure satisfaction and identify opportunities for additional sales
What we're looking for
Proven experience in automotive sales or a customer-facing sales role within the automotive industry
Strong knowledge of aftermarket vehicle products, accessories and modifications
Excellent communication and interpersonal skills with the ability to build rapport quickly
A results-driven mindset with a track record of meeting and exceeding sales targets
Ability to understand technical specifications and explain complex features to customers
Strong organizational skills and attention to detail when handling quotations and documentation
Proficiency with automotive sales systems and Microsoft Office applications
Preferred: Experience with vehicle customization, performance upgrades or detailing products
What we offer
Competitive remuneration comprising base salary and performance-based incentives, creating opportunities for high achievers to earn additional income
We provide comprehensive product training to ensure you have the knowledge needed to succeed in your role
Our team is supportive and collaborative, fostering a positive workplace culture where your contributions are valued
About us
Ferntree Gully Automotive is a leading automotive dealership committed to delivering exceptional products and services to our customers. With a reputation built on quality, reliability and customer satisfaction, we pride ourselves on offering a comprehensive range of current and used vehicles alongside premium aftermarket solutions. Our team of dedicated professionals is passionate about helping customers find the right vehicle and accessories to suit their needs. We foster a collaborative and inclusive workplace culture where employees are encouraged to develop their skills and advance their careers within the automotive sector.
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