Are you a people-focusedprofessional who loves helping customers and solving problems? As part of ourclient's continued growth across Australia, we are looking for enthusiastic andprofessional Customer Care Representatives to join their supportiveteam.
About Us
Our client is a world leader in gases, technologies, andservices for industry and health. They are seeking dedicated andcustomer-focused individuals to join their team.
Responsibilities
You will play a key role in providing high-quality serviceby managing customer enquiries, resolving issues efficiently, and maintainingstrong internal collaboration to ensure every customer receives the bestpossible experience. The business has expanded and require new team members to assist the current customer base this has created.
Handle inbound and outbound customer calls andemails professionally
Resolve customer queries efficiently andempathetically
Provide accurate information about products andservices
Maintain customer records and update internaldatabases




Work closely with other departments to ensurecustomer satisfaction
Your Profile
Have ability to commence immediately
Be an Australian Citizen or have a permanentresidency
1-2 years' experience in call centre/officeenvironment
Excellent verbal and written communication
Ability to navigate multiple screens and databases to complete calls
Passion to grow within a company
Willingness to learn
Team Player
Be available to work until fully trained - Monday - Friday 9am - 5pm in the office in Sunshine
Once trained be willing to be flexible to work with a chosen team from 6.30am - 7.30pm (various start times dependant on state team you will be working in ) - Monday to Friday - hybrid role
Monday to Friday 9am-5pm, (flexible)
Hybrid position
$***** per hour - casual rate
40% working from home - once fully trained
Consistent ongoing role with scope for permanent employment
#J-*****-Ljbffr

📌 Customer Care Representative (Melbourne)
🏢 Adecco
📍 Melbourne