Dispensary Technician & Patient Support Coordinator
Dispensary Technician & Patient Support Coordinator
Priceline Pharmacy Dandenong Plaza | Full-Time | $***** per hour
Are you an organised, proactive Dispense Technician who takes pride in exceptional patient care? We're looking for someone to join our team in a role that combines dispensing, patient support, and coordination.
About Us
Priceline Pharmacy Dandenong Plaza is committed to improving patient outcomes through modern and innovative healthcare solutions. Our service model integrates doctor consultations, medication dispensing, delivery, and online patient support, helping people access the care they need from the comfort of their home.
Located in Melbourne's south-east, we remove many of the traditional barriers in pharmacy through digital health and direct-to-patient services delivered within a regulated and secure environment.
About the Role
This is more than a dispensing position. You'll be the operational anchor supporting our doctor-led telehealth dispensary, ensuring every patient enquiry is attended to, every clinical communication is actioned, and nothing falls through the cracks.
Alongside hands-on dispensing, you will manage the flow of patient enquiries, clinical follow-ups, and dispensary administration, helping ensure a seamless experience for both patients and healthcare providers.
If you take pride in delivering exceptional service,



maintaining high standards, and staying on top of the details, this role is for you.
What You'll Be Doing
Assisting pharmacists with dispensing telehealth prescriptions and orders
Be the first point of contact for patient enquiries, triaging, coordinating, and tracking matters through to resolution
Liaising with prescribing doctors and clinical teams to progress prescriptions, approvals, and follow-ups where required
Proactively following up outstanding prescriptions, deliveries, and refills
Managing patient enquiry queues and day-to-day dispensary administration
Ordering and managing dispensary consumables and supplies
What We're Looking For
Certificate IV in Dispensing (Pharmacy) or strong dispensary experience
A customer-first mindset with excellent written and verbal communication skills
Exceptional organisational skills and follow-through
Confidence communicating with patients, doctors, and clinical teams
Proficiency with pharmacy dispensing software
What's on Offer
Diverse hybrid role combining dispensing, patient support, and coordination
Stable, full-time position (Monday to Friday) paying up to $***** per hour
Opportunity to play a key role in a growing telehealth dispensary
Supportive team environment within a busy and well-established pharmacy
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📌 Dispensary Technician & Patient Support Coordinator (Melbourne)
🏢 Priceline
📍 Melbourne