Parts Interpreter / Warranty Coordinator
BYD Nunawading
is seeking a motivated and organised
Parts Interpreter / Warranty Coordinator
to join our growing Aftersales team.
This role is responsible for supporting the daily operations of the Parts Department while coordinating manufacturer warranty administration to ensure efficient workshop operations and excellent customer service.
If you have dealership parts experience, strong organisational skills, and enjoy working in a fast-paced environment, we'd love to hear from you.
About the Role
BYD Nunawading
is seeking a motivated and organised
Parts Interpreter / Warranty Coordinator
to join our growing Aftersales team.
This role is responsible for supporting the daily operations of the Parts Department while coordinating manufacturer warranty administration to ensure efficient workshop operations and excellent customer service.
If you have dealership parts experience, strong organisational skills, and enjoy working in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
Interpret parts requirements and accurately identify, source and order genuine vehicle parts.
Process customer, workshop and internal parts enquiries in a timely manner.
Maintain parts inventory, stock control and warehouse organisation.
Receive, inspect and allocate incoming parts deliveries.
Coordinate manufacturer warranty claims in accordance with BYD warranty policies and procedures.
Monitor warranty claim status and liaise with the manufacturer regarding approvals and enquiries.
Maintain accurate warranty documentation and service records.
Work closely with Service Advisors, Technicians and the Aftersales team to ensure smooth workshop operations.
Assist with inventory counts and stock reconciliation.
Support general administration within the Aftersales Department.
Perform other reasonable duties as required.
About You
To be successful in this role, you will have:
Previous experience as a
Parts Interpreter, Warranty Coordinator, Parts Advisor
, or a similar dealership role.
Experience in the automotive industry is essential.
Good knowledge of automotive parts and dealership operations.
Robust organisational and time management skills.
Excellent attention to detail.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and dealership management systems.
Highly Regarded
Previous BYD dealership experience.
Experience with EV (Electric Vehicle) brands.
Experience processing manufacturer warranty claims.
Experience using automotive dealership management systems.
What We Offer
Competitive remuneration package.
Opportunity to join one of Australia's fastest-growing EV brands.
Supportive and collaborative team environment.
Career development and internal promotion opportunities.
Ongoing manufacturer training.
Employee discounts across the Harmony Auto Group.
#J-*****-Ljbffr
📌 Parts Interpreter / Warranty Coordinator (Melbourne)
🏢 Harmony Auto
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.