Client-Facing Parabroker | Established Mortgage Business | Melbourne Melbourne | Full-Time | $80,000 - $110,000 + Super | Career Growth Opportunity
Client-Facing Parabroker at an established mortgage brokerage with over 20 years of success. The role involves working closely with brokers, clients, and lenders while being supported by an experienced team and offshore processing support.
The role is the main point of contact for clients throughout their journey, ensuring a smooth and efficient experience.
Key Responsibilities
Support brokers throughout the end-to-end loan application process.
Liaise directly with clients, lenders, and other stakeholders.
Prepare and manage loan documentation.
Monitor applications and proactively progress files to settlement.
Work collaboratively with offshore processing support.
Provide exceptional customer service and regular client updates.
Maintain accurate records using the business CRM system.
About You
Previous experience as a Parabroker, Lending Support Officer, Loan Processor, Credit Analyst, or a similar role within the mortgage industry.
Confidence communicating directly with clients and lenders.
Excellent written and verbal communication skills.
Strong organisational skills with the ability to manage multiple applications simultaneously.
High attention to detail and a proactive approach to problem-solving.




Experience with Connective or Nexus CRM (highly regarded).
What's On Offer
Salary of $80,000 - $110,000 + Super, depending on experience.
Join a well-established brokerage with over two decades of success. Consistent workflow and a growing client base.
Offshore processing support, allowing you to focus on client relationships and file progression.
Supportive, team-oriented, and high-performing team culture.
Genuine career development opportunities.
Flexible work arrangements available following a successful onboarding period and achievement of KPIs.
A business that values autonomy, trust, and professional growth without micromanagement.
If you're looking to join a respected mortgage business where your experience will be valued and your career can continue to grow, we would love to hear from you.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ****** or visit hoban.com.au/adjustments for additional contact details.
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📌 Parabroker (Melbourne)
🏢 HOBAN Recruitment
📍 Melbourne