Client Account Manager | Traffic Control
Point Force Group
are one of the East Coast's fastest growing labour hire companies. We work closely with a wide range of clients to provide high level service in the construction industry.
We are looking for the right person to join our growing team in a full-time position as a Client Account Manager, working from our office in Melbourne
. Experience in traffic control and labour hire or construction is essential.
About the role:
This is an end-to-end operations role working alongside the Traffic Division Manager to support the smooth running and continued growth of the Traffic division. You will be responsible for building and managing the client pipeline, onboarding new accounts, placing and managing field staff, and handling the day-to-day rostering and administration that keeps the branch running. This is a full time office based role, with flexibility on hours required to meet the demands of the role.
Role responsibilities include:
Build and maintain strong relationships with recent and existing clients, ensuring prompt and professional communication across all booked, planned, and quoted work.
Drive business growth through high-volume outreach, warm and cold calling, lead qualification, and new client onboarding.
Manage incoming client job requests and bookings.
Managing staff allocations and staff performance on site
Assisting with site set ups and completing site visits/inspections regularly to meet KPI's




Responsible for the submission of quotes/pricing for client tenders
Responsible for the submission of VicRoad & Council permits as required
Ad-hoc admin
About you:
White Card holder
Valid Drivers License
Valid Traffic Control tickets for Cat 2 roads.
Must have minimum 1 years experience in a traffic control position
Minimum 2 years experience in labour hire or construction preferred.
Business development experience preferred but not essential.
Excellent verbal, written, and interpersonal communication skills.
Confident computer skills with experience using Google Workspace and Microsoft Office.
Self-motivated with a proactive mindset.
Strong problem-solving and decision-making ability.
Responsible and diligent when following internal systems and processes.
Able to perform under pressure and consistently meet deadlines.
Flexible with hours to accommodate rostering and business needs.
Benefits:
Ongoing training, support and development - we invest in our team's professional development.
Fun, happy team-oriented culture - we know how to have a laugh!
Career pathways and growth opportunities - let us help you get there.
Team building and events - we prioritize getting out of the office and team bonding regularly.
Great incentives and rewards - you'll be recognized and rewarded for delivering quality outcomes.
Great office location in Melbourne with onsite parking!
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📌 Client Account Manager | Traffic Control (Hobart)
🏢 Point Force Group
📍 Hobart