Lake Imaging, part of the Integral Diagnostics Group, provides a wide range of diagnostic imaging services to private hospitals, public hospitals, community-based clinics and specialty centres. With more than 19 sites of operation in Victoria, we aim to give referrers and patients access to an unparalleled range of expertise, experience, facilities and resources.
Working as part of a team and being the face of our organisation, we are seeking a Full Time - Fixed Term Medical Receptionist to work across our Ballarat sites (SJOG Hospital & Wendouree) as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.
Reporting to the Clerical Supervisor your responsibilities will include:
Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
Make a patient bookings while maximising appointment slots
Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
Excellent interpersonal skills in order to show patients care, compassion and empathy
Excellent time management skills in order to prioritise tasks
Ability to work autonomously as well as part of a team




Excellent keyboard skills for data entry into RIS system
EFTPOS and cash handling skills
Demonstrated commitment to ongoing professional development
Great work life balance - Regional living
Discount Medical Imaging, Health Insurance and Gym Membership!
Embrace career growth in Ballarat, surrounded by its historic charm and natural beauty.
Uniform provided
Perks scheme includes salary packing options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more.
Generous employee referral program to financially reward our employees on referring great talent.
Recognitions programs to recognise, celebrate and reward our employees.
Being trained by experienced staff members who have the ability to share their years of knowledge and experience
Increase your existing knowledge of medical terminology as well as various medical imaging services
Full time
Inhouse Training
Interested?
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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