Autofidelity is a specialist automotive electronics business based in Moorabbin. We provide premium vehicle technology, security, infotainment and electrical upgrades, with a strong focus on professional workmanship, technical expertise and excellent customer service.
We are looking for a capable, organized and proactive Office Administrator to support our customers, workshop team and daily business operations.
This is a varied role suited to someone who enjoys taking ownership, solving problems and working across administration, customer service, sales, accounts, inventory and e-commerce.
About the Role
As the Office Administrator, you will play an important role in keeping the business organized and ensuring customers receive a qualified experience from their initial enquiry through to job completion and after-sales support.
You will work closely with management and the workshop team while also communicating with customers, suppliers and freight providers.
What You'll Be Doing
Answer customer enquiries by phone, email and in person.
Prepare quotations, manage bookings and update job records.
Support communication between customers and the workshop.
Order parts, receive stock and maintain inventory levels.
Process accounts payable, accounts receivable and bank reconciliations.
Follow up outstanding accounts.
Manage online orders, website products and basic e-commerce updates.
Liaise with suppliers and freight companies.
Maintain accurate customer, product and business records.
Assist management with general administration and process improvements.
About You
You will ideally have:




The successful applicant will be organized, reliable and comfortable managing a wide range of responsibilities.
Previous experience in administration, office coordination or a similar role.
Strong customer service and communication skills.
Excellent attention to detail and data‐entry accuracy.
The ability to prioritize tasks and manage competing deadlines.
Confidence communicating with customers, suppliers and team members.
Experience preparing quotations and processing customer orders.
Basic accounts payable, accounts receivable and bank reconciliation experience.
Strong computer skills and the ability to learn new systems.
Experience with inventory, e‐commerce or website management.
A proactive approach to identifying and solving problems.
The ability to work independently while contributing to a close‐knit team.
Experience within the automotive, automotive aftermarket, electrical or technical industries would be highly regarded but is not essential. An interest in vehicles and technology would also be beneficial.
What We Offer
A varied role with genuine responsibility and ownership.
A stable, full‐time position within an established specialist business.
Monday‐to‐Friday working hours.
The chance to develop knowledge across automotive technology, sales, e‐commerce and business operations.
A professional and supportive team environment.
The chance to contribute ideas and improve how the business operates.
Ongoing training on Autofidelity's products, services and systems.
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📌 Office Administrator (Hobart)
🏢 Autofidelity
📍 Hobart