Quest Flemington Central is seeking an experienced
Housekeeping Manager
to join our team in Flemington, VIC ****. This is a
full-time position
that plays a crucial strategic role in maintaining the highest standards of cleanliness, organisation and guest satisfaction across our property. As Housekeeping Manager, you will be responsible for leading and overseeing all housekeeping operations, ensuring our guests enjoy impeccably maintained accommodation and facilities. This role is integral to the success of Quest Flemington Central and directly impacts guest experiences and property reputation.
Key responsibilities
Supervise, train and manage the housekeeping team to ensure consistent delivery of high-quality cleaning and maintenance standards
Schedule and allocate housekeeping staff efficiently to meet operational demands and guest requirements
Conduct regular inspections of guest rooms, common areas and facilities to verify cleaning standards and identify areas for improvement
Implement and maintain housekeeping policies and procedures in compliance with health, safety and company standards
Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective purchasing
Respond promptly to guest complaints and maintenance requests related to cleanliness and room conditions
Coordinate with other departments including front desk, maintenance and management to address operational issues
Monitor and report on key performance metrics, including cleaning completion times and guest satisfaction scores
Identify staff training needs and develop coaching plans to enhance team performance and professional development
Maintain accurate records of cleaning schedules, staff attendance and incident reports
What we're looking for
Minimum 3-5 years' experience in a housekeeping management role within the hospitality industry
Proven track record of leading and inspiring housekeeping teams to achieve high performance standards
Strong knowledge of cleaning standards, health and hygiene regulations,



and best practices in the hospitality sector
Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously
Outstanding communication and interpersonal skills, with the ability to work effectively with staff at all levels and departments
Attention to detail and a commitment to maintaining exceptional cleanliness and presentation standards
Problem-solving abilities and a proactive approach to identifying and implementing operational improvements
Competency in using housekeeping management software and basic computer skills
Current First Aid/CPR certification or willingness to obtain certification
Flexibility to work varied shifts, including weekends and public holidays as required
What we offer
Quest Flemington Central is committed to creating a positive and supportive work environment. We offer our team members:
Competitive salary package commensurate with experience and qualifications
Comprehensive training and professional development opportunities to advance your career in hospitality management
Staff discounts on accommodation and facilities at Quest properties nationwide
A supportive workplace culture that values teamwork, respect and continuous improvement
Opportunities for career progression within the Quest group
Access to employee assistance programs and wellbeing initiatives
Adaptable working arrangements where possible to support work-life balance
About us
Quest Flemington Central is a leading hospitality provider offering high-quality serviced apartments and accommodation in the heart of Flemington, Victoria. Our mission is to deliver exceptional guest experiences through outstanding service, comfort and cleanliness. We pride ourselves on maintaining the highest standards of customer care and creating welcoming environments where guests feel at home. Quest is part of a larger hospitality group committed to excellence, innovation and employee satisfaction. We value our team members and foster a collaborative culture where everyone can thrive and make a meaningful contribution to our success.
#J-*****-Ljbffr

📌 Head Housekeeper (Melbourne)
🏢 Quest Apartment Hotels
📍 Melbourne