We are seeking an experienced and passionate
Café Manager
to join Wedge St Kilda. This is a full time position where you will take charge of all day-to-day operations of our café, ensuring exceptional service delivery and a welcoming environment for our customers. As Café Manager, you will be responsible for leading a dynamic team, managing finances, and driving business performance whilst maintaining the highest standards of hospitality and customer care. This role is pivotal in creating a thriving café experience that keeps customers coming back and contributes to the overall success of our business.
Key responsibilities
Lead, motivate and manage the café team, including recruitment, training, scheduling and performance management
Oversee daily café operations, ensuring efficient workflows and smooth service delivery during peak and off-peak hours
Maintain stock levels and manage ordering of food, beverages and supplies whilst optimising inventory and minimising waste
Monitor financial performance, including sales targets, budgets and cash handling, ensuring profitability and cost control
Maintain and uphold health, safety and hygiene standards in compliance with all relevant regulations and company policies
Deliver exceptional customer service standards and resolve customer concerns promptly and professionally
Develop and implement café marketing initiatives and promotional campaigns to drive customer engagement and sales
Manage the café's social media presence and engage with customers online
Liaise with suppliers and maintain positive business relationships
Train and develop team members in product knowledge, service standards and hospitality best practices




What we're looking for
Proven experience as a Café Manager or similar hospitality management role, ideally within a busy and fast-paced environment
Strong leadership and team management skills with the ability to motivate and inspire staff
Excellent customer service orientation with a genuine passion for hospitality
Sound financial management abilities, including experience with budgeting, forecasting and profit and loss management
Thorough knowledge of health, safety and food hygiene regulations and best practices
Experience in stock management and ordering procedures
Proficiency in point of sale systems and café management software
Strong communication and interpersonal skills
Ability to work flexible hours, including early mornings, evenings and weekends as required
Problem-solving skills and the ability to remain calm under pressure
Certification in Food Safety Handling and First Aid is desirable
About us
Wedge St Kilda is a dynamic and forward-thinking organisation within the hospitality and tourism sector. We are committed to providing exceptional experiences to our customers through quality service, attention to detail, and a genuine passion for hospitality. Our team values hard work, creativity and a collaborative approach to achieving business objectives. We pride ourselves on creating a positive workplace culture where team members are valued, supported and empowered to succeed.
What we offer
We offer a competitive salary package commensurate with experience.
Staff benefits may include employee discounts, professional development opportunities and a positive, cooperative team environment.
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📌 Cafe Manager (Melbourne)
🏢 GMI corp
📍 Melbourne