Position Title: Consultant, Client Solutions
Location: Melbourne
Full/Part-time: Full time
Direct Reporting: Director - Melbourne
Working closely with the Client Solutions and People & Development teams in Melbourne and nationally and reporting to the Director – Melbourne, the Consultant, Client Solutions is responsible for continuing to drive the successful growth of the Victorian business, including the following activities:
Identifying, developing and managing client relationships in the Victorian legal market to win and expand business
Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
Locates or proposes potential business opportunities by contacting potential clients, discovering and exploring opportunities
Closes recent business opportunities by coordinating and negotiating requirements
Expands key client relationships leveraging the full spectrum of LOD/Consilio product offerings
Works towards revenue generation and maintaining LOD's desired margins whilst driving the expansion of the LOD Victorian presence
Identify potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
Prepare and co-ordinate client related documentation
Work with the wider national Client Solutions team to manage and grow client relationships across all offices
Maintenance of Client Relationship Management system
Prepare tenders, pitches and presentations to win new client business
Identify and attend industry events to represent the national LOD business
Key Performance Indicators:
Ensuring that the Victorian business is delivering on its annual regional plan
Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
Maintaining strong relationships with Victorian lawyers and consultants
Driving the achievement/exceeding budgeted sales projections
Successful management of ongoing and new client relationships
Successful penetration of new market sectors of opportunity
Increasing utilisation of lawyers/consultants
Successful and meaningful relationships with national management team
Internal Key Relationships
Victorian based lawyers and consultants
Victorian based People & Development Manger
Victorian based Business Operations Director
National New Business Team
National and global Client Solutions team
National and global People & Development team
Marketing Team
Finance Team
Wider global HQ team
Qualifications:
Tertiary qualifications in commerce, business or law
You will have 3-5 years demonstrated experience in business development, recruitment, client relationship management or sales, ideally in legal or other professional services or a recruitment related business
Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint Personal
Attributes & Skills
Strong team player
Self-motivated and results driven and a positive "can do" attitude, thriving in both individual and team situations
Good communicator and listener in a highly commercial environment
Ability to prioritise and multi-task
Rapport and relationship building internally and externally
Experience in maximising BD opportunities
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