Ready to take the next step in your career?
Join a highly regarded Managed Services Provider delivering cloud and infrastructure solutions across a diverse customer base. The organization provides a collaborative environment where engineers are supported in developing their technical expertise while gaining exposure to modern technologies and customer environments.
This opportunity is ideal for an experienced Level 2 Systems Engineer looking to build on their support experience and progress into infrastructure project work. You'll work alongside Senior Engineers, support a wide range of customer environments, and gain hands‐on experience with modern cloud technologies while developing toward a future Level 3 position.
Responsibilities
Provide Level 2 technical support across Microsoft environments.
Troubleshoot servers, networking and cloud technologies.
Assist with infrastructure projects and customer deployments.
Support Microsoft 365 and Azure environments.
Work closely with Senior Engineers on larger implementations.
Produce clear technical documentation.
Visit client sites across Sydney when required.




Deliver exceptional customer service.
Technologies
Microsoft 365
Azure
Entra ID
Intune
Windows Server
Active Directory
DNS
VMware
Hyper V
Cisco
Meraki
Fortinet
Veeam
ConnectWise or similar PSA
Endpoint Management platforms
Skills/Must Have
2 to 4+ years' experience within an MSP.
Robust Microsoft infrastructure experience.
Good networking fundamentals.
Passion for learning and progressing technically.
Excellent communication and customer service skills.
Australian Citizen or Permanent Resident.
Current Australian Driver's License.
Benefits
Hybrid working.
Clear pathway into Level 3 Engineering.
Exposure to enterprise infrastructure projects.
Ongoing technical mentoring.
Training and certification support.
Supportive and collaborative engineering team.
Opportunity to work across a diverse range of technologies and industries.
Salary
Competitive salary based on experience and qualifications
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📌 Systems Engineer (Level 2 Managed Services) - Consultancy (Sydney)
🏢 Hamilton Barnes Associates
📍 Sydney