Next Hotel Melbourne, Curio Collection by Hilton, is seeking a Duty Manager to ensure smooth front desk operations and guest satisfaction throughout their stay. You will lead the team, welcome guests, manage check-in/check-out, and upsell rooms and services while maintaining a high standard of service.
You will coordinate hotel operations in the absence of senior management, resolve guest concerns with confidence, and train staff for ongoing growth.
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📌 Front Desk Duty Manager — Guest Experience Leader (Melbourne)
🏢 Next Hotels & Resorts
📍 Melbourne
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