The Customer Service Officer is responsible for delivering high-quality customer support, ensuring timely resolution of enquiries, and maintaining strong relationships with Pneutech customers.
About Pneutech
Pneutech is the largest Australian owned pneumatic and automation solution and component supplier in the country. We partner with premier manufacturers from around the globe to provide our customers with cost-effective and innovative solutions.
Working across a number of sectors including manufacturing, mining, health, agriculture, construction, transport, food, engineering and renewable energy, Pneutech is looking to significantly expand our presence across Australia.
Key Responsibilities
Respond to customer enquiries via phone and email
Process orders, quotes,



and information requests accurately and in a timely manner
Coordinate with internal teams for order fulfilment and technical support
Maintain accurate customer records and documentation
Support continuous improvement in customer service processes
Key Skills & Experience
Previous experience in a customer service or administrative role
Solid communication and interpersonal skills
High attention to detail and organisational ability
Proficiency in Microsoft Office and CRM systems
Ability to multitask and prioritise in a fast-paced environment
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📌 Customer Service Officer (Melbourne)
🏢 Pneutech
📍 Melbourne