15d ago , from Belgravia Health & Leisure Group Pty Ltd
Free facilityaccess
Enjoy a great work / life balance with mornings, evenings and weekend shifts
Future growth opportunities within Belgravia Leisure
This is a great opportunity for qualified, friendly and skilled Receptionist to join and lead our team!
The Hepburn Bathhouse & Spa is an iconic tourist destination and award winning spa located in the heart of Australia's Spa Capital nestled in the Hepburn Mineral Springs Reserve near Daylesford 90 minutes from Melbourne.
The Role
We are seeking an organised and customer-focusedReceptionistto join our team. You will be the first point of contact for our guests, ensuring a seamless check-in experience and providing them with information about our bathhouse, accommodation, and wellness treatments. Your role will also include advising guests on our wellness products and offering insights into the local area to enhance their visit.
Key Responsibilities
Greet and check-in guests for bathhouse and accommodation services
Provide information on wellness treatments and available products
Maintain accurate records and assist with administrative duties
Offer exceptional customer service with a friendly and professional approach
Handle point-of-sale transactions and daily reconciliation reporting
Ensure smooth operation of front desk activities, maintaining a well-organised reception area
Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply!
Skills & Experience




Minimum 1 year of experience in a similar administrative, customer servicing, or receptionist role
Strong computer literacy, including experience with Windows & Microsoft Office Suite
Familiarity with point-of-sale systems and booking software
Excellent communication and interpersonal skills
High attention to detail and ability to multitask in a fast-paced environment
Prior experience in the leisure, hospitality, or wellness industry is desirable
Current First Aid Certificate (Workplace Level 2) and CPR Certificate
Police Check & Working with Children Check (Employee Status) required
Must be legally entitled to work in Australia
Why Join Us?
Work in a stunning wellness retreat with a supportive and passionate team
Enjoy growth opportunities and development opportunities
Access to free wellness facilities and generous staff discounts
Be part of an organisation that values work-life balance and employee well-being
We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
Hepburn Bathhouse & Spa is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us ******.
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📌 Receptionist - Hepburn (Victoria)
🏢 Belgravia Leisure
📍 Victoria