On behalf of our client, we are looking for a full-time experienced Corporate Service Manager.
The role will be responsible for overseeing our client's operations, supporting with establishing, and building new and growing venture in a new market.
The daily duties and responsibilities include:
Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
Spearhead the successful launch of our client's business within market and developing and implementing growth strategies.
Improve and develop financial efficiencies, control costs, and maximize productivity throughthe implementation of effective methods and standard processes/tools. Manageworking capital in accounts receivable and inventory.
Responsible for working in partnership with key stakeholders to build brand awareness,roll out marketing strategies, build competitive cost proposals to secure customer base.
Successfully build, coach, and develop team members in line with our client's culture andvalues.
Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formalprocedures aligned with business strategy and planning
Developing implementation timelines, managing towards project milestones, addressingclient concerns, meeting, and exceeding client expectations through the go-live of aproject, and managing relationships on an on-going basis to ensure retention.
Overseeing and driving the regional operations in line with the global operation strategy and company objectives
Strategically planning on local office expansion in terms of headcount, organization and capacity planning
Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
Conducting regular performance review,



appraisals & salary review with the local team leaders and teams
Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
Guiding the development of skills and competencies of team members including identifying training and development needs
Education
– Bachelor degree or higher qualification desirable. Industry experience may substitute.
Experience & Skills
5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
Strong client relationships with a strong understanding for what makes a product a success for clients.
Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
Experience in building operational procedures, brand awareness, and building teams for success in new markets
Valuable understanding of business operations and decision-making processes
Analytical and performance-driven mindset
Critical thinking and decision making
Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
Team Player / ability to collaborate with others & work in a team-oriented environment
Ability to work well in an international and multicultural environment
Salary
- Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000
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📌 Corporate Service Manager (Sydney)
🏢 EPG Payroll & HR Australia
📍 Sydney