Australia Recruitment Services - Kingswood NSW
Company: Tender Disability Services Pty Ltd
Contract type: Permanent
Hours: Full time
Qualification - A diploma level education in a highly relevant field is a must.
Experience Required - Must have minimum of 2 years of relevant experience as a residential care officer.
Skills
Compassionate, person-centred care approach
Strong communication and interpersonal skills
Knowledge of Australian care and safety standards
Ability to work effectively in fast-paced environments
Quick decision-making and problem-solving skills
Skilled in multitasking and documentation
Empathetic, patient, and emotionally resilient
Duties
Provide high-quality care and support to individuals with disabilities in adult service units and group homes, ensuring their physical, emotional, and social wellbeing are maintained at all times.
Assess the needs, goals, and capabilities of clients through interviews, observations, and collaboration with family members, allied health professionals, and support coordinators.
Develop, implement, and monitor personalised care and support plans, incorporating education, behavioural strategies, social participation, and daily living skills to enhance each client's independence and quality of life.
Facilitate daily living activities including personal hygiene, dressing, meal preparation, feeding assistance, mobility, medication support, and continence management, ensuring client dignity and comfort.




Encourage and support the development of life skills, such as budgeting, communication, personal safety, and decision‐making, to build client confidence and autonomy.
Organise and participate in recreational, cultural, and community engagement programs that promote inclusion, social interaction, and personal development.
Provide emotional and behavioural support to clients, employing de-escalation and positive behaviour management techniques where required.
Monitor and document client progress and behaviour, maintaining accurate records, incident reports, care plans, and progress notes in line with organisational and regulatory standards.
Work collaboratively with multidisciplinary teams, including case managers, therapists, and healthcare professionals, to ensure a consistent and holistic approach to care delivery.
Uphold health, safety, and infection control standards by maintaining a clean, protected, and supportive environment and adhering to workplace health and safety policies.
Respond promptly and effectively to incidents and emergencies, implementing risk management and crisis response procedures in accordance with organisational guidelines.
Advocate for clients' rights and wellbeing, ensuring that care and support are delivered with respect, confidentiality, and compliance with the NDIS Code of Conduct and person-centred principles.
You may be required to work with offenders on probation or parole
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