Archi Tech, a leading Australian technology partner, is seeking a Manager for Support & Managed Services to lead a high-performing team and act as senior technical escalation point for clients. The role is hands-on, includes major incidents, service reviews, and report delivery, with a focus on improving SLA performance.
/n
You will report to the General Manager – Solutions & Services and contribute to the growth and maturity of the practice, with hybrid work options and client-facing