Why this role matters

The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the role

As a Case Worker for our Doorways program, you will provide compassionate, person-centred support to individuals and families experiencing hardship or complex life challenges. Working collaboratively with clients, you will assess their needs, develop tailored support plans, and connect them with services that help improve their wellbeing and independence. This rewarding role offers the opportunity to empower people, foster hope, and create lasting positive change in their lives.

Reporting to the Regional Manager, this is a permanent part-time position, 30.4 hours per week, based on-site in Shepparton, VIC.

Conditions

Compensation is in accordance with Social Community Home Care and Disability Services Award (SCHADS) Level 4.

How you will make an impact

- Collaborate with Church Leaders, Volunteers, Mission Leaders, and community stakeholders to deliver integrated Doorways services and strengthen local partnerships
- Assess community members' needs, strengths, and circumstances to identify appropriate support and service pathways
- Develop and implement strengths-based case plans that support goal achievement, independence, and self-determination




- Provide early intervention and practical support to individuals and families experiencing financial hardship and disadvantage
- Deliver case management and ongoing support for people facing long-term disadvantage, complex needs, and generational poverty

What you will bring

- Degree level qualification in Social Work, Psychology, or other Community/Human Services discipline is highly desirable
- Or a Diploma and a minimum of 2 years relevant experience in the community services sector would be considered
- A current VIC Employee Working with Children Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency




- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find current ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

📌 Doorways Case Worker (Shepparton)
🏢 The Salvation Army
📍 Shepparton