Field Account Manager – SA/WA

About the role

New England Biolabs (NEB) is a world leader in the discovery and production of enzymes for molecular biology applications. Renowned for consistently providing exceptional product quality and unsurpassed technical support, we currently have an exciting opportunity for an enthusiastic, science-driven individual to join our passionate ANZ team.

This is a customer-facing role with 80% of your time spent in the field working with a variety of scientists across South Australia and Western Australia to drive market growth. As the first point of contact for our academic, government and industrial customers, you will be a vibrant, energetic individual with a deep-rooted scientific curiosity and a drive to succeed.

Key Responsibilities:

- Develop strong customer relationships through in-depth understanding of their research needs, providing front line technical and sales support.

- Expand NEB’s reputation within universities, research institutes and biotech.

- Work closely with the ANZ Sales Manager and Business Development Manager to implement strategic business plans and drive revenue growth throughout the territory.

- Provide feedback on customer projects, prospect pipeline and market trends.

- Maintain a customer database with appropriate contacts and opportunities.

- Organise and present scientific & educational seminars.

- Attend local and national scientific conferences.

- Participate in local and international training programs.

Required Qualifications and Experience

- Postgraduate qualification in cell & molecular biology.

- Technical expertise in cloning,



qPCR and cell biology techniques. Experience with NGS Library Preparation workflows would be highly regarded.

- Proven commercial or sales experience in life sciences would be advantageous.

- Excellent communication and ability to build positive professional relationships.

- Knowledge of NEB and CST products, methodologies and markets.

- Innate drive to succeed, highly disciplined and self-motivated.

- Demonstrate exceptional organisational and prioritisation skills.

- Ability to deliver training and seminars tailored to the audience needs.

- Willingness to travel locally, domestically and internationally.

- You must be an Australian citizen or permanent resident to be considered.

Why apply?

Break-free from the lab bench & enjoy a role that offers flexibility, travel opportunities, and the chance to engage with clients in diverse settings. Supporting leading Australian researchers across many fields of Life Science, every day involves a new and exciting conversation. With a genuine passion and curiosity for science, you will be involved in building the connection between cutting edge research and the latest technological advancements.

New England Biolabs Australia provides a dynamic biotech work environment,



with the backing of world class products and a strong global brand. Created by scientists for scientists, NEB prioritizes the advancement of science, stewardship of the environment, and giving back to the world around us in everything we do. NEB Inc. is proud to be a Certified B Corporation™, a recognition awarded to organizations with the highest standards for social and environmental performance, transparency and accountability.

This is a unique opportunity to join a dynamic team of science professionals, focused on supporting researchers as they drive discovery across Australia and New Zealand. To apply, please click the 'Apply' button below and include your CV, as well as a cover letter explaining how your experience relates to our role and our business. An attractive remuneration package including base salary, generous bonus scheme, mobile phone and a car allowance will be offered.

About the company

New England Biolabs – Putting Science First

Created "by scientists for scientists", NEB is renowned for consistently providing exceptional product quality and unsurpassed technical support. For over 50 years, NEB has been shaping the landscape of bioscience research by discovering, developing and supporting superior research reagents. From our founding principles – placing the advancement of science and the stewardship of the environment as our highest priorities – to our unique corporate culture, NEB’s philosophy can be distilled down to three core values: passion, humility and being genuine.

📌 Field Account Manager - SA/WA (Adelaide)
🏢 New England Biolabs
📍 Adelaide