About the role

ActivTec is seeking a Service Technician to join our growing team in Sydney and surrounding areas.

This is a full-time position based in and around Newcastle, where you will play a crucial role in delivering high-quality maintenance services to our valued clients across multiple locations. As a Service Technician, you will be at the forefront of our customer service operations, ensuring equipment functions optimally and clients receive exceptional support. This role is essential to maintaining ActivTec's reputation for reliability and excellence in the technician services sector.

Key responsibilities

- Perform routine maintenance, repairs and diagnostics on client equipment at multiple locations across Sydney and surrounding areas

- Respond promptly to service calls and troubleshoot technical issues with professionalism and efficiency

- Maintain detailed records of service work completed, parts used and time spent on each job

- Communicate clearly with clients regarding issues identified, solutions provided and preventative maintenance recommendations

- Adhere to all health and safety regulations and company procedures whilst working on client sites

- Collaborate with the support team to escalate complex issues and share knowledge with colleagues

- Manage time effectively when visiting multiple client locations throughout the day

- Maintain service vehicle and equipment in good working order and ensure all tools are properly maintained

What we're looking for

- Strong technical knowledge and practical skills in diagnosing and resolving equipment faults





- Excellent mechanical aptitude with use of hand and power tools and multi-meter experience

- Excellent problem-solving abilities and attention to detail

- Strong communication skills and a customer-focused mindset

- Ability to work independently and manage time effectively across multiple appointments

- Physical capability to lift, carry and maneuver equipment safely

- Basic IT literacy and competency including mobile android applications

- Valid driver's licence, with ability to travel to multiple locations

- A commitment to health and safety compliance and professional conduct

Above and beyond

- Proven experience as a Service Technician or similar technical support role in a field service environment

- Familiarity with service management systems and software

- Relevant technical qualifications or certifications in your field of expertise

What we offer

ActivTec is committed to supporting our employees' career development and wellbeing. We offer a competitive salary package, ongoing technical training and career development opportunities to enhance your skills and career progression. We provide a supportive work environment where your expertise is valued and your contributions recognised. Additional benefits include mobile phone provision for work purposes, access to our employee assistance programme,



and a collaborative team culture where safety and quality are prioritised. We believe in maintaining a healthy work-life balance and provide flexibility where possible to support our team members.

About us

ActivTec is a trusted provider of technical services across Australia, dedicated to delivering reliable and qualified support to businesses and organisations. We pride ourselves on our commitment to excellence, customer satisfaction and maintaining the highest standards of workmanship. Our team of skilled technicians is the backbone of our success, and we foster an environment where technical expertise is developed and rewarded. With a focus on innovation, safety and continuous improvement, ActivTec is a growing company that values its employees and invests in their development.

Apply now

If you are ready to make an impact with ActivTec, we would like to hear from you.

Please submit your CV and a covering letter outlining your relevant experience and why you would be an excellent fit for this role.

Join our team and grow your career in a dynamic and supportive environment.

NOTE: Please apply directly via the job advertisement. We kindly ask that you do not email your resume or cover letter, as only applications submitted through the official job ad will be reviewed.

**We kindly ask that recruitment agencies do not contact us regarding this vacancy, as we are not engaging agency support at this time. All applications should be submitted directly by individuals. Unsolicited resumes or agency referrals will not be considered.

📌 Service Technician - NSW - Newcastle & Surrounds (Multiple Locations)
🏢 ActivTec Solutions
📍 Newcastle