07 Aug
|
Mind & Body Group
|
Brisbane
07 Aug
Mind & Body Group
Brisbane
About the role
We're on the hunt for a Travel Consultant who loves the craft of trip design as much as seeing a client genuinely well looked after. This isn't a role about processing bookings and moving on to the next one — you'll be the person clients trust to shape something special and see it through, start to finish.
Key responsibilities
- Get to know our clients properly — what they love, what they need, what would make a trip genuinely meaningful — and work with the wider team to design journeys around that, not just around availability
- Take ownership of the full lifecycle of a trip, from first idea through planning, bookings, and any curveballs along the way, right through to a smooth return home
- Create bespoke journeys and small group tours drawing on the team's shared knowledge and experience
- Be a trusted point of contact clients actually want to hear from, building relationships that turn into repeat travel and referrals
- Handle quotes, bookings, payments, and after-sales support with genuine care, not just process
- Stay connected with the rest of the team on suppliers, destinations, and industry trends relevant to our specialty areas
About you
- Minimum 3 years' experience as a Travel Consultant (essential)
- Experience with Galileo and Tramada highly regarded (not essential)
- Someone who sees travel planning as a craft,
not a checklist — genuinely curious about people and their reasons for travelling
- Warm, natural communication style and a real client-first mentality
- Comfortable working independently in a hybrid, small-team environment, and excited to grow with a business on the move
About us
Mind and Body Travel is a Brisbane-based, ATIA-accredited travel business built around a straightforward idea: travel should inspire you, energise you, and fulfil you — not just move you from A to B. We specialise in designing tailor-made, meaningful journeys — from everyday getaways to retreats and wilderness adventures. Our clients want someone who takes genuine care of their journey, from the first conversation to the moment they're home. We're not a high-volume booking agency — we're high-touch and relationship-led. We're a small, close-knit team, and we're looking for the right person to join us as we grow.
Benefits
- Hybrid working arrangement (home + office in Greater Springfield)
- Flexibility to work 4 or 5 days per week
- Competitive salary, negotiable based on experience
- A tight-knit, values-led team, with plenty of room to make your mark
- The chance to help shape the role around your strengths, not just fit into a fixed job description
- Support and guidance from a team with decades of combined experience
📌 Experienced Travel Consultant (Brisbane)
🏢 Mind & Body Group
📍 Brisbane