Join us at Tempo Kitchen & Bar, Novotel Geelong's award-winning waterfront dining destination. We're passionate about delivering exceptional dining experiences that showcase the best of Geelong's food and wine culture.
About Us:
Located in Geelong's iconic waterfront, Novotel Geelong is the region's leading hotel. Home to the Victoria Accommodation Award's Regional Hotel Restaurant of the Year 2025 - Tempo Kitchen & Bar, we pride ourselves on delivering relaxed yet memorable dining experiences that celebrate local flavour and seasonal produce.
About the Role:
No 2 days are the Same - as a Food & Beverage attendant, you will be in the heart of the action. Greeting guests with a genuine smile, keeping service flowing and delivering food and drinks that make our guests keep coming back for more.
- Customer Service - greet guests, take orders, and provide attentive and friendly service throughout their dining experience.
- Order Accuracy - ensure accurate order placement and communicate special requests to the kitchen.
- Table Maintenance - set up and clear tables, and ensure they are clean and well-maintained at all times.
- Menu Knowledge - be knowledgeable about the menu offerings, including ingredients, preparation methods, and specials.
- Upselling - suggest menu items, beverages, or desserts to enhance the guest's dining experience.
- Billing and Payment - accurately process bills, handle cash and card transactions, and provide change as needed.
- Cleanliness - maintain cleanliness and hygiene standards in the dining area and service stations.
About You:
- Previous experience in a similar role is a plus but not required; we are willing to train the right candidate.
- Excellent customer service and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail.
- Basic math skills for handling transactions.
- Availability to work flexible hours, including evenings, weekends, and holidays.
What's in it for You:
- Be a part of something bigger! Work at Geelong's premier waterfront hotel and award-winning restaurant.
- Become a team member of the Global icon of accommodation Accor Hotels, as well as the renowned Victorian mogul of Hospitality Erdi Group - with endless career opportunities!
- Enjoy team member advantages, including discounts on accommodation, dining and lifestyle experiences worldwide.
- Training and development to grow your skills and career.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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📌 Food & Beverage Attendant (Australia)
🏢 Tempo Scan Pacific
📍 Australia
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