Infrastructure Delivery Lead (Melbourne)

Infrastructure Delivery Lead (Melbourne)

06 Aug
|
XPT Software
|
Melbourne

06 Aug

XPT Software

Melbourne

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job description: Infrastructure Delivery Lead

The Technical Infrastructure Delivery Lead is responsible for theend-to-end delivery, governance, operational management, and transformation ofenterprise infrastructure services.

The successful candidate will lead large-scale infrastructure programs,including Data Centre (DC) migrations, infrastructure modernization, cloud andhybrid platform initiatives, disaster recovery, cyber security, operationalsupport, and service transformation programs. The role acts as the primaryliaison between customer stakeholders, infrastructure teams, vendors, andexecutive leadership to ensure successful delivery and operational excellence.

This position is ideally suited to an experienced InfrastructureDelivery Manager or Datacentre Technology Lead with proven experiencedelivering infrastructure services within large enterprise environments.

Mandatory Experience

- Minimum 12+ years of InfrastructureServices and Technology Delivery experience.

- Minimum 5+ years leading enterpriseinfrastructure delivery teams.

- Proven experience managing complex infrastructuretransformation initiatives.

- Experience supporting mission-criticalenterprise platforms.

- Robust experience across InfrastructureOperations and Managed Services environments.

- Experience managing multi-vendordelivery ecosystems.

- Experience working within Utilities,Government, Banking, Healthcare, Telecommunications, or other highlyregulated industries.

- Strong customer-facing and executivestakeholder management experience.

- Sydney-based or willing to relocate toSydney (Mandatory).

Highly Desirable

- Government or Critical Infrastructuresector experience.

- Hybrid Cloud and Cloud Transformationexperience.

- Experience transitioning servicesbetween providers or datacentres.

- Service Delivery leadership within largeManaged Services engagements.

Technical Skills

Infrastructure





- Windows Server

- VMware

- Storage Platforms

- Enterprise Backup Solutions

- Network Infrastructure

- Load Balancers

- Citrix

- Compute Platforms

- Hybrid Cloud

- Infrastructure Automation

- Monitoring & Observability Platforms

- AIOps Platforms

Service Management

- ITIL Service Management

- ServiceNow

- CMDB & Asset Management

Security

- Infrastructure Security

- Vulnerability Management

- Security Operations

- Disaster Recovery & BusinessContinuity

Qualifications

Mandatory

- Bachelor's Degree in InformationTechnology, Engineering, Computer Science, or related discipline.

Preferred

- ITIL Foundation / ITIL Expert

- VMware Certifications

- PMP / PRINCE2 Certification

- TOGAF or Infrastructure ArchitectureCertifications

Key Responsibilities

Infrastructure Delivery Leadership

- Lead end-to-end delivery of enterpriseinfrastructure services.

- Manage infrastructure operationscovering compute, storage, backup, virtualization, network, security,monitoring, and workplace services.

- Drive service excellence aligned tocontracted SLAs, KPIs, availability, and performance targets.

- Establish delivery governance, executivereporting, risk management, and continual service improvement frameworks.

- Manage onshore and offshore deliveryteams and ensure alignment with customer business objectives.

- Lead large-scale Data Centre migrationprograms from planning through post-migration stabilization.

- Develop migration strategies coveringphysical, virtual, cloud, and hybrid environments.

- Manage infrastructure migrationassessments, architecture reviews, planning workshops, migration runbooks,cutover execution, and hypercare activities.

- Coordinate application, infrastructure,security, vendor, and business teams during migration initiatives.

- Manage infrastructure transformationprograms involving datacentre consolidation, modernization, and cloudadoption.

- Lead RAID management,



dependencytracking, business continuity planning, and migration risk mitigation.

- Drive successful migration outcomes withminimal business disruption.

- Review and approve infrastructurearchitecture and design artefacts.

- Ensure solutions meet security,performance, resilience, scalability, and compliance requirements.

- Support infrastructure roadmaps andtechnology modernization initiatives.

- Collaborate with enterprise architects,security teams, and technology partners.

Service Management & Operations

- Lead Incident, Problem, Change,Capacity, Availability, Configuration, and Service Request Managementprocesses.

- Ensure operational readiness for projectand transformation initiatives.

- Drive observability, monitoring,automation, and AIOps adoption.

- Lead Disaster Recovery planning,testing, and recovery exercises.

- Ensure operational stability of criticalbusiness systems.

Security & Compliance

- Ensure infrastructure services complywith organizational security standards and customer requirements.

- Partner with cyber security teams tomanage vulnerabilities, patching, remediation, and compliance activities.

- Support security audits and regulatoryobligations.

- Promote Security by Design principlesacross all infrastructure projects.

- Build trusted relationships withcustomer executives and technology stakeholders.

- Lead infrastructure governance andsteering committee discussions.

- Manage third-party suppliers, cloudproviders, datacentre providers, and managed service partners.

- Provide executive-level communication ondelivery status, risks, and transformation outcomes.

- Lead a multidisciplinary infrastructureteam comprising:

- VMware Specialists

- Security Specialists

- Service Management Professionals

- Mentor and develop technical leadershipcapability.

- Drive workforce planning, successionplanning, and capability uplift initiatives.

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📌 Infrastructure Delivery Lead (Melbourne)
🏢 XPT Software
📍 Melbourne

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