APS5 Instructional Designer
Location: Brisbane CBD
Hours: 8:30am to 5:30pm, Monday to Friday
Employment type: Full-time contract
Contract length: Until 31 December 2026, with potential for ongoing extensions
Rate: $55.24 per hour casual, not inclusive of superannuation
Part-time availability: Not available

We are currently seeking an experienced APS5 Instructional Designer to support a major federal government program focused on improving frontline service delivery and organisational capability. This role will suit a confident learning and development professional with strong instructional design capability, experience developing accessible learning products and the ability to work with complex operational, policy and technical content. You will contribute to the design, development, implementation and evaluation of learning solutions for frontline service delivery teams.

The successful candidate will work closely with internal stakeholders to understand frontline role requirements, develop learning content and ensure training products are practical, accessible and aligned to business needs. About the role As the APS5 Instructional Designer, you will provide technical, skilled, policy and operational support across a range of learning design activities. You may also assist with strategic planning, program and project management, capability development and continuous improvement initiatives.

This role involves regular stakeholder engagement and may include contact with internal and external stakeholders in relation to complex, sensitive or operationally important matters.

Key responsibilities

Your duties may include:

- Developing learning content for frontline service delivery staff, including formal modules, coaching activities, support resources and learning materials
- Liaising with stakeholders to understand role requirements and embed business needs into learning design
- Collaborating with learning teams to ensure reporting, evaluation, administration, deployment and facilitation needs are considered




- Following governance frameworks, quality assurance processes and document control procedures
- Using learning design software to create high-quality and accessible training products
- Conducting learning needs analysis for ad hoc training requests
- Supporting continuous improvement to streamline processes and improve business efficiency
- Designing and maintaining a portfolio of learning solutions and content
- Developing blended learning solutions across eLearning, face-to-face delivery, self-paced learning, on-the-job tools, virtual classrooms and video-based learning
- Monitoring accessible training packages against WCAG 2.0 AA standards
- Supporting train-the-trainer processes and facilitator upskilling where required

Skills and experience required

To be successful in this role, you will ideally bring:

- 3 or more years’ experience in a learning and development environment
- Experience conducting training analysis, design, development and evaluation activities
- Strong instructional design capability across analysis, design, development, implementation and evaluation
- Experience developing eLearning, facilitator guides, learner materials, self-paced resources and blended learning solutions
- Proficiency with Microsoft Word, Articulate Rise and Articulate Storyline
- Ability to translate technical concepts into plain English and meaningful visuals
- Ability to work to a style guide and maintain consistency across multiple training deliverables
- Experience developing accessible learning materials aligned to WCAG 2.0 AA standards
- Strong stakeholder engagement, consultation, coaching and facilitation skills




- Proven ability to work independently and deliver against tight timeframes
- Ability to respond quickly to changing requirements in an Agile environment
- Well-developed understanding of adult learning principles and capability development

Highly desirable

- Relevant qualifications in training and assessment, workplace training, instructional design, adult education or learning and development
- TAE40122 or equivalent training and assessment qualification
- Experience delivering training programs in an operational training environment
- Experience developing co-designed client learning materials and curriculum
- Experience using existing and emerging learning technologies
- Experience in a professional services workplace
- Understanding of, or lived experience in, the disability sector

Working conditions

This role may involve:

- Working in an open office environment
- Occasional work from home
- Hot desk arrangements
- Significant periods of desk-based and screen-based work
- Telephone and computer-based duties
- Use of Microsoft Office and internal business systems
- Working in environments where assistance animals may be present
- We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability.

Security requirements

The successful candidate will be required to complete a mandatory pre-engagement security screening process before commencing. This applies to individuals who require non-public access to agency resources, including information, buildings, systems, assets, staff and customers.

Australian citizenship, baseline clearance requirements and exact work from home arrangements are not specified in the brief and should be confirmed before advertising if required.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

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📌 Instructional Designer (Brisbane City)
🏢 HOBAN Recruitment
📍 Brisbane City