Perfect Windows & Doors is a leading manufacturer of premium custom windows and doors, proudly servicing the building industry from our up-to-date Wendouree facility. Equipped with state-of-the-art technology and machinery, we are committed to delivering quality craftsmanship and innovative solutions to our customers.

This is a hands-on leadership role where no two days are the same. You'll oversee our distribution function, coordinate transport and dispatch, manage our site service and glazing teams, and play a key role in improving efficiency, safety and customer outcomes.

Perfect Windows & Doors is a leading manufacturer of premium custom windows and doors, proudly servicing the building industry from our modern Wendouree facility. Equipped with state-of-the-art technology and machinery, we are committed to delivering quality craftsmanship and innovative solutions to our customers.

This is a hands-on leadership role where no two days are the same. You'll oversee our distribution function, coordinate transport and dispatch, manage our site service and glazing teams, and play a key role in improving efficiency, safety and customer outcomes.

Join a growing Australian manufacturing business

We're looking for a highly organised and detail-oriented Sales & Administration Support Coordinator to join our Operations team.

This is a varied role where you'll work closely with Sales, Estimating, Production and Customer Service to ensure customer orders are processed accurately and efficiently from quotation through to manufacture.

If you enjoy working in a fast-paced setting, thrive on organisation, and love keeping processes running smoothly, we'd love to hear from you.

About the Role

As the Sales & Administration Support Coordinator,



you'll play a key role in supporting the day-to-day operations of the business by coordinating sales administration, preparing production documentation, maintaining accurate system data and assisting internal teams to deliver exceptional customer service.

You will become the central link between estimators, production, scheduling, customer service, suppliers and builders to ensure every project progresses efficiently.

Key Responsibilities
Sales Administration & Order Processing

- Process customer orders accurately and efficiently.
- Convert quotations into sales orders using WindowMaker.
- Review purchase orders and supporting documentation.
- Maintain accurate job information across multiple systems.
- Create and manage electronic job files.
- Upload jobs into required software platforms.
- Process sales order remakes.
- Allocate door key numbers and product references.
- Upload glazing certificates and supporting documentation.
- Provide administrative support to Estimating and Customer Service teams.

Production Administration

- Prepare production documentation prior to manufacture.
- Coordinate production phasing where required.
- Prepare labels, reveal paperwork and manufacturing documents.
- Print and distribute production paperwork including handover packs, delivery notes and factory documentation.
- Ensure production paperwork is completed ahead of scheduled manufacturing dates.

Customer Support





- Respond to internal and external customer enquiries.
- Support the Customer Service team with general enquiries.
- Provide timely updates regarding customer orders and production status.

Continuous Improvement

- Assist with maintaining Standard Operating Procedures (SOPs).
- Support process improvements and documentation.
- Identify opportunities to improve administration and workflow efficiencies.

About You

You’ll be someone who enjoys being organised, has excellent attention to detail and takes pride in delivering accurate work.

You’ll ideally have:

- Previous administration or sales support experience
- Excellent organisational and time management skills
- High attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a busy environment
- Intermediate Microsoft Office skills
- Experience with CRM or manufacturing software (advantageous)
- Monday.com experience (preferred)
- Manufacturing, window, building or construction industry experience (preferred but not essential)

What You'll Bring

- A positive, proactive attitude
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Commitment to providing outstanding internal customer service
- A willingness to learn new systems and processes

Why Join Us?

We offer:

- A secure, full-time position
- Supportive and collaborative team environment
- Opportunity to learn and develop your skills
- Stable Australian manufacturing business
- Variety in your day with opportunities to make a real impact

If you’re an organised administrator who enjoys coordinating multiple tasks and working closely with different departments, we’d love to hear from you.

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