About Us G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

The Role Duties

- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests

What We Look For

- Previous Front Office experience within the hospitality industry
- Passionate about delivering exceptional Guest experience




- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong organizational skills and attention to detail
- Enthusiastic and positive attitude
- Flexibility to work weekends, public holidays, and evenings as needed
- Current drivers licence essential

Perks to You

- Discounted accommodation at over 300 G'day Group holiday parks nationally
- Discounts with our G'day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities

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📌 Receptionist (Newcastle City Council)
🏢 G'day Group
📍 Newcastle City Council