- Conduct one-on-one counselling sessions to address students' academic, personal, and cultural challenges
- Develop and deliver tailored support programs to help students achieve their educational goals
- Collaborate with faculty and administrative staff to monitor student progress and identify early intervention opportunities
- Organise and facilitate workshops and information sessions on topics such as study skills, time management, and mental health
- Serve as a trusted advisor, guiding students through the complexities of adjusting to life and study in Australia
- Maintain detailed records and provide regular reporting on student progress and engagement
- Contribute to the continuous improvement of student support services and policies
What we're looking for
- Degree qualification in counselling, psychology, or a related field (preferred)
- 5+ years of experience working in a student services or higher education setting
- Excellent communication and interpersonal skills, with the ability to empathise and build rapport with diverse student populations
- Strong problem-solving and critical thinking skills, with the capacity to provide tailored guidance and support
- Thorough understanding of the challenges faced by international students and a demonstrated commitment to their academic and personal success
- Familiarity with relevant legislation, regulations, and best practices in student counselling and support
- Proficient in using student information systems and data analysis tools
- Multilingual (Arabic is a bonus)
What we offer
- competitive salary
- generous leave entitlements
- opportunities for professional development and career advancement
- access to private health insurance
- employee wellness programs
- discounts on a range of products and services
About us
Masiratna Study Abroad is a leading provider of international education services, supporting students from around the world to pursue their academic and personal goals in Australia. With a strong focus on student-centric support, we are dedicated to empowering our clients to achieve their full potential.
Join our team and be a part of transforming the lives of the next generation of global leaders.
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📌 Student Counsellor (Melbourne)
🏢 MASIRATNA AUSTRALIA
📍 Melbourne
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