We are a growing renovation company looking for a motivated and organised Client Relations & Project Coordinator to join our team.

This role is ideal for someone who enjoys working with people, has strong communication skills, and is comfortable managing day-to-day coordination between clients, office operations, and project activities. Experience within the renovation, construction, or home improvement industry is highly valued.

Key Responsibilities

Act as the main point of contact for clients throughout their renovation project, providing professional communication and support from commencement through to handover.

Develop a complete understanding of every stage of the renovation process and coordinate all trades throughout each stage to ensure projects run smoothly, efficiently, and on schedule.

Provide regular project updates to clients, including scheduling, project progress, and upcoming stages of work.

Regularly travel to multiple job sites to monitor project progress, inspect workmanship, ensure trades are completing work to the required standard, identify issues before they affect the timeline, and keep accurate records of each stage within the company's internal system.

Conduct detailed final quality inspections before project handover,



ensuring all workmanship meets company standards and any defects or outstanding items have been completed.

Manage daily emails and communication with clients, trades, suppliers, and internal team members.

Ideal Candidate

Extensive knowledge and hands-on experience in bathroom and kitchen renovations, from demolition through to final handover.

Excellent verbal and written communication skills.

Strong customer service skills and the ability to build positive relationships with clients.

Highly organised with excellent attention to detail.

Able to manage multiple projects and prioritise tasks effectively.

Comfortable communicating with trades, suppliers, and customers on a daily basis.

Confident using email, scheduling software, and general office applications.

Holds a current driver's licence and is comfortable travelling to job sites on a regular basis.

Proactive, reliable, and able to work independently while also contributing to a team setting.

What We Offer

Full-time, permanent position with a growing renovation company.

Company vehicle, laptop, and mobile phone.

Friendly and supportive team environment.

Opportunity for long-term career growth and development.

The chance to work on a wide range of high-quality residential bathroom, kitchen, laundry, and home renovation projects.

#J-18808-Ljbffr

📌 Client Relations & Project Coordinator (Whitehorse City)
🏢 MA Elite Services
📍 Whitehorse City