Healesville Physio and Sports Medicine – Healesville VIC

We are seeking a Casual Receptionist for our Healesville Clinic to join our friendly team!

About the role

0 to 15 hours per week, Monday - Friday between 8 am - 8 pm, Saturday 8 am- 4 pm (occasionally)

Potential for additional hours for the right candidate

Key Responsibilities

- Client Interaction
- Greet clients warmly and professionally in person and over the phone
- Provide empathetic, confidential, and non-judgmental service
- Manage client inquiries, bookings, and follow-ups

Administrative Support

- Schedule appointments and manage calendars for multiple practitioners
- Maintain accurate client records and intake documentation
- Process billing, payments, and Medicare/private health claims
- Liaise between departments and practitioners with discretion

Office Coordination





- Monitor office supplies and clinical resources and advise Practice Manager when supplies are low
- Coordinate equipment maintenance and repairs with Practice Manager
- Ensure clinic is clean, welcoming, and organized

Compliance & Confidentiality

- Adhere to privacy regulations
- Maintain confidentiality of all client and staff information
- Follow clinic policies and procedures consistently

About you

- 1-2 years' experience in medical or allied health reception (desirable)
- Strong verbal and written communication skills
- Confident using Microsoft Office, Google Suite, and Nookal (or other medical software)
- Warm, professional, punctual, organised, and able to multitask in a busy workplace

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📌 Casual Receptionist - Healesville
🏢 Healesville Physio and Sports Medicine
📍 Healesville