Clinical Assistant / Medical Receptionist

Women's Ultrasound Melbourne – Melbourne VIC

We are a specialist, doctor-led ultrasound practice working exclusively in Obstetrics and Gynaecology, with clinics across Melbourne.

Our work is highly specialised and often delicate in nature. We support patients through important and, at times, complex moments in their care journey. Our team is professional, caring, and empathetic, with a strong focus on clinical excellence and patient-centred care.

The Opportunity

We are seeking an experienced healthcare professional to join our team on a casual basis between 2–4 days per week in a role that involves medical administrative and integrated clinical support.

This position is well suited to a nurse, midwife, or allied health professional seeking a challenging role that requires strong operational focus whilst utilising existing clinical knowledge and patient care skills in a supportive outpatient setting.

The role is suitable for healthcare professionals with more than 3 years clinical and administrative experience. We are looking for candidates who can complement a strong existing culture and provide consistently exceptional support to our loyal network of patients and referring doctors.

What the Role Involves

This role has a heavy administrative focus requiring strong attention to detail, efficiency, and patient communication, as well as hands-on clinical support.

Administrative Responsibilities

Managing patient bookings, confirmations, and schedule coordination

Handling phone enquiries, including clinical triage and sensitive conversations

Preparing and processing reports, correspondence, and patient documentation

Billing, receipting, and account management

Maintaining accurate electronic records and data entry





Liaising with referring doctors and external providers

Managing front-of-house presentation and daily clinic flow

Clinical Support Responsibilities

Preparing patients for ultrasound procedures

Providing post-procedure care and reassurance to patients

Handling and dispatching specimens in line with protocols

Maintaining clinical rooms and adhering to infection control standards

Full training will be provided for all procedure-based support.

About You

We are looking for a candidate who combines deep clinical experience with the interpersonal skills required to deliver exceptional outcomes for our patients.

You will ideally be someone who:

Has at least 3 years’ experience in medical reception, nursing, midwifery, or allied health.

Enjoys patient interaction in a structured, outpatient environment

Is confident handling clinical discussions with patients and referrers both over the phone and in person

Is highly organised and comfortable working in a rapid-paced environment

Shows high levels of empathy and compassion in sensitive situations

Values consistency and being part of a close-knit, professional team

Minimum 3+ years in a healthcare setting (clinical or medical administration)

Strong communication and organisational skills

Highly Regarded

Nursing or midwifery qualification

AHPRA registration (current or previous)

Experience in obstetrics, gynaecology, fertility, or ultrasound

Training & Location

Structured onboarding and training provided

Initially based primarily at our East Melbourne clinic, with occasional shifts across other sites

This role requires regular, ongoing availability

It is not suited to candidates undertaking student placements or irregular study commitments

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📌 Clinical Assistant / Medical Receptionist (Melbourne)
🏢 Women's Ultrasound Melbourne
📍 Melbourne