Medical Receptionist / Medical Administrator

Eye Care Specialists Sunshine Coast Pty Ltd - Maroochydore QLD

Medical Receptionist / Medical Administrator

Part-Time or Casual | Ophthalmology | Maroochydore, Sunshine Coast

About Us

Eye Care Specialists is a highly regarded and well-established specialist ophthalmology practice with clinics located in Maroochydore & Gympie.

We are committed to providing a high standard of specialist eye care while creating a professional, welcoming and supportive environment for our patients and team.

About You

We are seeking an experienced, motivated and enthusiastic Medical Receptionist / Medical Administrator to join our team on either a part-time or casual basis .

We are looking for someone who takes pride in their work, communicates confidently and professionally, and genuinely enjoys providing an exceptional patient experience.

You will be organised, reliable and proactive, with excellent attention to detail and the ability to take initiative. Your personal presentation, work ethic and communication skills will be of a high standard.

Most importantly, we are looking for someone with a positive attitude who enjoys being part of a team and is interested in developing their skills and progressing within a specialist medical environment.

The Role

The position is primarily based at our Maroochydore clinic, with the possibility of occasional shifts at our Gympie clinic as required.

Your responsibilities will include:

- Greeting and assisting patients attending the practice
- Managing telephone and patient enquiries
- Scheduling and coordinating patient appointments
- Processing accounts,



invoicing and issuing receipts
- Medicare, private health fund and third-party billing
- Providing administrative support to our ophthalmologists and clinical team
- Assisting department heads with administrative and operational requirements
- Maintaining practice documentation, policies and procedures
- Supporting the day-to-day operation of a busy specialist medical practice

Surgical Administration

An important part of this position will be developing skills in our surgical administration and booking processes.

You will receive training to assist with:

- Surgical counselling and patient education
- Coordinating and scheduling surgical procedures
- Preparing surgical quotations and financial information
- Liaising with patients, surgeons, hospitals and health funds
- Managing the administrative requirements associated with a patient's surgical journey
- Supporting the operational aspects of our surgical booking process

Previous surgical booking experience is highly regarded but is not essential for the right candidate , as training will be provided.

Skills & Experience

The successful candidate will ideally have:

- A minimum of 3 years' experience in medical reception or medical administration




- A strong work ethic, excellent attitude and team-oriented approach
- Excellent verbal and written communication skills
- A warm, professional and enthusiastic manner when interacting with patients
- Exceptional attention to detail and organisational skills
- The ability to prioritise and perform effectively in a busy setting
- Initiative and the ability to learn new skills and systems quickly
- The ability to follow established processes while also working independently
- Strong customer service and problem-solving skills
- A sound understanding of Medicare, private health funds and third-party billing
- Proficiency with Microsoft Office and confidence learning medical software
- Experience with surgical quoting, bookings and billing will be highly regarded but is not essential.

What We Offer

We believe this is an excellent opportunity for an experienced medical administrator who wants more than a traditional reception role. Remuneration will be competitive and reflective of your experience, skills and demonstrated performance.

For the right person, there is significant opportunity to broaden your skills and progress into surgical administration, clinical support, supervisory or management roles within the organization.

If you are an experienced medical administrator looking to develop your career within specialist medicine and become an important part of a growing ophthalmology practice, we would love to hear from you.

Please note: Only shortlisted candidates will be contacted for an interview.

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📌 Medical Receptionist / Medical Administrator (Maroochydore)
🏢 Eye Care Specialists Sunshine Coast
📍 Maroochydore