Australian Chinese Community Association of NSW – Chatswood NSW

Australian Chinese Community Association of NSW (ACCA)

CHSP Coordinator - Centre-Based Respite & Group Social Support

Location: Chatswood
Employment Type: Part-time

About Us

We are a not-for-profit aged, disability and community care services organization serving the culturally and linguistically diverse (CALD) communities in metropolitan Sydney.

Established more than 50 years ago, ACCA is committed to providing high-quality, person-centred care across Support at Home, NDIS, and Commonwealth Home Support Programme (CHSP) services.

About the Role

We are seeking a motivated individual to join our team as a CHSP Coordinator on a part-time (3 days per week) basis. This role is responsible for coordinating the day-to-day delivery of Commonwealth Home Support Programme (CHSP) Centre-Based Respite and Group Social Support services. The successful applicant will work closely with participants, families, staff and volunteers to coordinate service delivery, support participant wellbeing, and contribute to the ongoing quality and continuous improvement of the program. The CHSP services will be conducted at our Chatswood, Hornsby and Pennant Hills centres.

Key Responsibilities

Coordinate the day-to-day delivery of Centre-Based Respite and Group Social Support services.

Plan, coordinate and deliver day centre programs and community outings.

Coordinate participant intake, service commencement and ongoing service reviews.

Coordinate staff, volunteers,



transport and other resources to support service delivery.

Maintain participant records and program documentation in accordance with CHSP requirements.

Support compliance with CHSP requirements, the strengthened Aged Care Quality Standards and organisational policies.

Contribute to quality improvement initiatives and continuous service improvement.

About You

To be successful in this role, you will have:

Relevant qualifications in Community Services, Aged Care, Social Work or a related discipline.

Demonstrated experience in aged care or community services, including a sound knowledge of the Commonwealth Home Support Programme (CHSP) and its service delivery requirements.

Demonstrated initiative, professionalism and sound problem-solving skills.

Proven ability to work collaboratively and build positive relationships with participants, carers and colleagues.

Robust computer skills, including proficiency in Microsoft Office applications.

Current National Criminal History Check and a current NSW Driver Licence.

Bilingual Mandarin and Cantonese skills are highly regarded.

Requirements

Undergo and successfully complete a 6-month probationary period.

Benefits of working with ACCA

Attractive remuneration, including eligibility for a bonus scheme

Access to not-for-profit salary packaging of up to $15,900

Access to meals and entertainment benefits of up to $2,650 through salary packaging

Hybrid work conditions

Only short-listed candidates will be notified.

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📌 CHSP Coordinator (City of Willoughby)
🏢 Australian Chinese Community Association of NSW
📍 City of Willoughby