Play an important role with a Sunshine Coast company making a global impact!
Working at Goop Guys, you’ll be part of a national team that pride themselves on delivering exceptional service with a positive, fun-loving attitude in a fast paced environment.
The Administrative Coordinator plays a crucial role in ensuring smooth day-to-day operations at Goop Guys. This position involves a variety of process driven administrative tasks, including customer service, phone management, data entry, job scheduling, and liaising with customers, suppliers, and internal team members.
We are seeking a highly detail-oriented individual who excels in maintaining accuracy, following established systems and procedures, and working collaboratively within a team. You’ll shine if you love being organised and you’re passionate about getting things done right.
Our why is to protect people’s futures so that everyone’s families have a excellent start to life.
Key Responsibilities:
- Customer Liaison: Serve as a point of contact between customers, suppliers, and internal team members to ensure clear communication and resolve any issues promptly.
- Job Scheduling: Coordinate and schedule appointments, meetings,
and job timelines to ensure smooth workflow and optimal resource utilization.
- Phone / Email Management: Handle incoming and outgoing calls / messages professionally, managing inquiries, scheduling appointments, and providing timely responses.
- Data Entry: Input and maintain accurate information in company databases, ensuring data integrity and up-to-date records.
- Team Collaboration: Work closely with team members, offering administrative support and assisting with various tasks as needed.
Experience & Qualifications:
- Exceptional verbal and written communication skills.
- Strong attention to detail and high level of accuracy, particularly with data entry.
- Ability to work effectively within a team and foster a positive work environment.
- Ability to follow systems and procedures to ensure consistency and efficiency.
- Experience in administrative support or similar roles is highly preferred.
- Strong organisational and multi-tasking abilities.
We look forward to hearing from you!
The role is based on-site at the Caloundra office.