- Part-Time Position | 18 Hours per week
- Opportunity for Additional Hours
- Training provided in Bendigo and Castlemaine departments

At Bendigo Radiology, our receptionists are key members of a collaborative, patient-focused team delivering vital healthcare services — and we promise, no two days are the same.

Our practice is proudly owned and operated by Bendigo Radiology, a partnership of radiologists who have provided a diverse range of medical imaging services to Bendigo and regional Victoria for over 46 years. We are committed to delivering expert diagnostic imaging and exceptional patient care across all our locations. You'll work alongside highly motivated and passionate colleagues while being supported with ongoing training and professional development opportunities.

We are currently seeking a Medical Imaging Receptionist to join our Castlemaine team at Dhelkaya Health in a part-time role. This is an excellent opportunity for someone motivated, adaptable, and who enjoys working in a fast-paced healthcare environment where patient care is the priority.

What Makes This Role Different?

This role goes beyond traditional reception duties. You'll be at the heart of a busy medical imaging practice, supporting patients through what can often be a stressful time, working closely with radiographers, sonographers and radiologists, and playing an essential role in the patient journey—from first contact through to the completion of their appointment.

Key Responsibilities

- Warmly welcome and assist patients and visitors.
- Manage appointment scheduling, rescheduling and cancellations.




- Maintain accurate patient records and information within our practice management systems.
- Support the clinical team by coordinating workflow and appointment efficiency.
- Respond to patient enquiries with empathy, professionalism and confidentiality.
- Maintain a clean, organised and welcoming reception environment.
- Ensure compliance with privacy, confidentiality and administrative procedures.
- Work collaboratively with the wider team to deliver exceptional patient care and service.

What We're Looking For

- Previous experience in healthcare, medical administration or a fast-paced customer service environment ideal.
- Excellent organisational, multitasking and time management skills.
- Strong verbal and written communication skills.
- Confidence using Microsoft Office and computer-based systems.
- Ability to remain calm under pressure and adapt to changing priorities.
- A friendly, compassionate and patient-focused approach.
- Knowledge of medical terminology is desirable but not essential.
- Ability to cover additional hours as required
- Current Driver's Licence.
- Working with Children's Check.
- National Police Check.
- Work with a respected regional medical imaging provider with more than 46 years of service.
- Be part of a supportive and collaborative team culture.
- Receive ongoing training and opportunities for professional development.
- Enjoy a rewarding part time role that offers flexibility and meaningful work within your local community.
- Contribute to delivering high-quality healthcare to patients across regional Victoria.

For more information about us visit our website

#J-18808-Ljbffr

📌 Medical Receptionist - Castlemaine
🏢 Bendigo Radiology
📍 Castlemaine