Permanent, Part time position – 15 hours per week

Location - Docklands, VIC

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Support Officer - Aged and Community Care delivers entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support consumers to maintain social connectedness and independence.

Working as part of an integrated nation-wide Aged and Community Care team, the role will collaborate with functional teams including Intake and Assessment, Quality, and Workforce Development, to ensure our programs are informed by consumer choice, provide dignity and respect, and are responsive to identity, culture and diversity. The role will also coordinate, supervise, train and support a large volunteer workforce. Please refer to the Aged and Community Care Program Summary for further information.

What you will bring to the role:

- Demonstrated ability to follow and implement Frameworks, policies, procedures, work instructions, guidelines and standards.
- Ability to demonstrate initiative; work independently and in a team environment.
- Proven highly developed organisational and time management skills.
- Excellent records management and general administration skills
- Work under general direction to apply well established procedures, methods and guidelines
- Thorough knowledge in coordinating, managing, training and supporting volunteers.

Benefits that act for you,



while you act for humanity

Work flexibility:

Australian Red Cross operates under a hybrid working model which includes two days in office and three days from home

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3.

Applications must be received online to be considered.

Applications close: Monday, 17 August 2026

While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.

Applications must be received online to be considered.

Applications must be received online to be considered.

Applications must be received online to be considered.

Applications must be received online to be considered.

Applications must be received online to be considered.

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📌 Support Officer - Aged Care (Melbourne)
🏢 Australian Red Cross
📍 Melbourne