We are a practice with establishedPhysicians. To say thepractice and the Physiciansaredelightful and amicable is an understatement.Ourpractice’svision is to provide leading-edgepractice withempathetic care to all our patients andtobuild a team that loves working together and coming to work.You will be working closely with our Practice Manager,Reception staff and Physiciansand other cliniciansto create a team of excellence.

About you

We areseekingtwomature minded,warm, friendly, adaptable,empatheticpatient focusedMedicalReceptionists. Onerole isafull timerole, and onerole isapart timerole (see separate advert).You will be a true Brand Ambassador and Director of FirstImpressions,andhave adrive to grow and build your skillset and experience.

The successful applicant will be comfortable with theday-to-dayrequirements of abusyPrivateSpecialist practice andprides themselves in their attention to detail skills,andloveworking with ahardworkingand empatheticcollaborative team.

Youwill be used to handling anycompeting priorities with ease.For the right candidate we are happy to train from a GP/Alliedbackground. Additionally,you will bementoredbyour Practice Manager toassistyou inbuilding your confidenceandskillset.There will be no medical typingrequired.

Our ideal candidate will have the following:

- Experience usingBest Practice(or similar medical software programs), or an ability to learn software quickly
- IT savvinessandable to troubleshoot
- Excellent communication skills with a positive and friendly mannerand can-do attitude
- Experience at a Medicalpractice(GP/Allied background welcomed)
- Professional appearance and demeanour
- Ability to work independently with initiative,and also love being part of a team
- Ability to work well under pressure and tomultitaskin a busy environment
- Pride themselves on theirattention to detail skills– and genuinely want to make a difference in ourpatients’lives
- A genuine desire to be trained and upskilled toassistour practice,



along with following processes carefullyand become an integral part of our team
- Ability to cover leave (with notice)
- Managing inbox and triaging asrequired

Responsibilities will include:

- Welcoming patients into the practice in an efficient,friendlyand courteous manner
- Managing consulting sessionsand meet and greetalong withconsulting billing and uploading reports/scans etc for each patient
- Scheduling and managing patient appointments
- Collecting and entering patient details,administration services(training provided if needed)
- Answering phone calls andinquiriesin a professional and friendly manner
- Performing general administrative duties such as scanning, faxing, mail sorting,filingand follow-up patientinquiries
- PatientConsultingbilling and processing of payments(training provided if needed)
- Supporting andassistingtheSpecialistsand fellow administrative staff in a range of administration and ad-hoc tasks.

What we offer:

- Flexible hours and negotiable start/finish times to promote work-life balance
- An empathetic and supportive team environment
- Opportunities for professional growth,trainingand career advancement, inclusive of mentoring from our Practice Manager
- Competitive remuneration above the award rate, based on experience
- Appropriate remuneration based on skills and experience.

Hours/Days:

Monday to Friday

A30 minuteunpaid lunch break is to be taken each day

Pay rate:

$ per hour plus super (depending on skillset and experience)

Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

The successful applicantis required tohave full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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📌 Full Time Medical Receptionist (Melbourne)
🏢 Rooms with Style
📍 Melbourne